Customer Service Sales

Cari Gonzales

**** *. ******** #***********, ** *5035 602-***-**** **************@*****.***

Objective

To procure employment in a challenging position in order to utilize the skills I have acquired through my education, and/or

experience. Not only to apply my qualities and abilities, but also the opportunity to help the company advance efficiently and

productively.

Education

CLERICAL CERTIFICATION 2001 WEDCO

Basic Employment Systems Training in Administrative/ Clerical Course

Office/ Clerical/ Keyboarding/ Customer Service/ Telephone Etiquette

Career Development

Certificate of completion for all courses

Skills & Abilities

Have been working in customer service, I developing many skills over time in dealing with different clientele and situations.

Strive to understand the customer needs and concerns

Hardworking and energetic; flexible; adapt easily to change of environment and work schedule

Maintain critical thinking skills essential to providing competent and dignified customer service

Personable with a positive attitude; interface well with customers, management, and staff

Team leader with ability to create a positive working environment that motivates morale spirits

Experience

CUSTOMER SERVICE REP. LA CANASTA TORTILLA FACTORY 09/2012-PRESENT

Will-call handling different distributors and merchandise orders

Data entry using Syspro program

Sales experience

Production experience

Clerical/ Administration

Translator (Spanish)

Book keeping

GENERAL LABORER GCA 05/2010- 05/2011

Crew trainer

Customer Service

General Maintenance

SPECIAL EDUCATION ASSISTANT EARLY CHILDHOOD CENTER 08/2008- 06/2009

Conducted educational activities with the students on a daily basis

Schedule and assist with parent teacher conferences

Interpret/ Translate to bilingual parents

CASHIER WENDY’S 01/1998- 05/1998

Operated computerized cash register

Achieved customer service on a professional level

Trained successfully and learned new skills during time of employment

Used suggestive selling skills on a daily basis

References

Pete Anzures, Building Inspector for SRP, 602-***-****

Lorena Pacheco, Home Maker, 480-***-****

Pearl Anzures, RN at West Valley Hospital, 602-***-****

Maritza Villarreal, Dental Administrator, 602-***-****

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