Matthew Fernandez

Customer Engagement Representative - Chiro One Wellness Centers

Willowbrook, IL

acdv9o@r.postjobfree.com - 708-***-****

I'm a trusted product marketing manager and driven business developer. My experience allows me to work

holistically with all areas of the company to translate customer needs into profitable revenue streams and huge

marketing ROI.

By using my marketing know-how, I go well beyond the initial order to uncover larger opportunities and deliver

more long-term value. I possess unique expertise in emerging digital marketing strategies, including mobile

marketing campaigns, product strategy, social media, and conversion optimization.

WORK EXPERIENCE

Customer Engagement Representative

Chiro One Wellness Centers - Oak Brook, IL - August 2013 to Present

Participate in daily 8 AM morning conference calls

• Travel across the western suburbs and set up a podium and banner display at predetermined local events

or retailers

• Actively engage and educate patrons about the importance of chiropractic care

• Set up/schedule promotional appointments for potential new patients to local offices

• Follow up with patients to ensure scheduled patients attend their scheduled appointment

• Reschedule missed appointments from up to the last 90 days

• Compose a synopsis email to regional manager and event development team every day including but not

limited to the day's event outcome, numbers tracking for the month to date, projections for the month, etc.

• Attend weekly marketing team meetings

• Prepare proper paperwork for the next week's events

Freelance Brand Ambassador

Method Models - Chicago, IL - June 2013 to Present

Travel across the greater Chicagoland area, meet with street team and go over marketing plan/strategy for

the day/length of promotion

• Represent, market and promote various companies/networks' products or promotions such as TBS, Planet

Fitness, SoBe Beverage, Sabra Hummus, Mountain Dew, etc.

• Create an exciting and outgoing environment to create brand awareness of current product or promotion

Certified Personal Trainer

Midtown Athletic Club - Willowbrook, IL - May 2012 to June 2013

Seek prospective clients

• Improve clients' health and fitness levels and meet desired goals

• Create multiple week programs to progressively improve strength, tone muscles, lose weight and/or gain

lean muscle

• Lead boot camp style classes

• Assist with keeping the weight area organized/orderly and other various facility maintenance

Data Entry Clerk

Catholic Bishop of Chicago - Chicago, IL - January 2012 to May 2012

Input various data into Microsoft Excel

• Complete various administrative duties and projects

Certified Personal Trainer

Bally Total Fitness - Countryside, IL - November 2010 to January 2012

Seek prospective clients

• Improve clients' health and fitness levels and meet desired goals

• Create multiple week programs to progressively improve strength, tone muscles, lose weight and/or gain

lean muscle

• Lead boot camp style classes

• Assist with keeping the weight area organized and orderly, and other various facility maintenance.

• Finished yearly budget at 120%

Rock Climbing Instructor

Lifetime Fitness - Burr Ridge, IL - May 2010 to December 2010

Ensured the safety of all climbers

• Instructed climbers of all ages to improve upon existing skills

• Assisted in opening and closing of rock climbing wall

Test Technician

Platt Environmental - Wood Dale, IL - February 2007 to October 2008

Tested pollution emissions for power plants, utility factories and mills across the country

• Utilized EPA procedures to sample pollution from smoke stacks, scrubber stacks, and gas turbines

• Assembled and disassembled testing equipment in various environments at different testing sites

• Packed, unpacked and delivered testing equipment to test sites across the country

Advertising Representative

Flyer Publications Inc - Burr Ridge, IL - March 2005 to July 2005

Inside/outside sales

• Sold advertising space in a monthly "direct-mail" publication

• Design, print and mail advertisements to over 500,000 homes

• Build and maintain new/current clients

EDUCATION

Bachelor of Arts in Communications

University of Illinois - Champaign, IL

June 2006

ADDITIONAL INFORMATION

COMPUTER SKILLS

Excellent with Microsoft Office Suite

Typing: 55 words per minute.

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