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Maintenance Training

Chicago, IL
April 28, 2014

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Professional Technical Editor and Writer with 6+ years experience in the

aerospace industry. Extensive knowledge and experience in preparation and

updates to technical publications and manuals including maintenance and

service procedure documentation. Track record of excellence writing and

editing technical documents for broad end user groups for USAF aircraft


Technical Skills Summary


Maintenance/Service Troubleshooting Component Manuals

Manuals MS Project Xyvision/Interleaf

Integrated Logistics MS Office Visio

Support LabVIEW

Source Interpretation


Professional Experience

Technical publications and manuals creation and editing

Extensive experience writing clear and concise technical publications

including system-level, component-level, and operation and maintenance

(O&M), system and equipment description, procedure, operational

checkout, removal and installation, and system schematic diagram for

USAF organization level (O-Level) aircraft maintainers

Routinely incorporated Time Compliance Technical Orders (TCTOs),

Engineering Change Proposals (ECPs), and Air Force Technical Orders

(AFTO22s) to update O-level maintenance manuals to reflect current

aircraft configuration

Developed and delivered major block upgrades for USAF and foreign

military customers

Conducted technical publication reviews and performed validations on

TCTO impacted technical publications.

source interpretation and analysis

Proven technical proficiency in reading and interpreting software

documents, engineering and wiring drawings, vendor data and reference

guides required to create safe and efficient technical publications

Translate software documentation and simplify schematics and wiring

diagrams to develop O-Level maintenance manuals

Initiated interviews with engineers and technical writers and

requirement managers to discuss, review and clarify source data

related specifications

project management

Conducted Air Force/contractor in-process/final project reviews in-

house and at customer locations

Communicated and collaborated with multiple disciplines involved in

publication development to maximize reliability and minimize costs

over lifetime of technical manuals

Led project teams, consulted with management, customers, and training

staff to solve technical problems and improve curriculum design and

product lifecycle

Employment History

boeing company - St Louis, MO/Philadelphia, PA (07/97 -


Technical Designer 3, Integrated Logistics Support (ILS) Support Systems

01/09 - 07/09

> Gathered, analyzed and evaluated engineering source data and vendor

source data required for the development of maintenance manuals

required for helicopter aircrew flight simulator

> Designed and developed maintenance manuals required to maintain,

test, and troubleshoot aircrew simulator

Product Support Technical Specialist, (ILS)AV-8B Post Production Support

02/08 - 01/09

> Interfaced with Engineering and Support System elements to ensure

the development of products and timely resolution of in-service

issues for customers.

> Managed database for ECP and related individual ECP schedules,

provided updates for weekly teleconferences, and directly supported

program leads for ILS elements' progress

Product Support Technical Specialist, (ILS) Smart Munitions Systems

01/07 - 01/08

> Prepared technical data, source data, inspection procedures, test

plans and hardware inspection criteria for smart weapons systems

> Assisted and managed FMS customer training event and successfully

delivered training to a crew of (20) technicians at overseas

customer location

Product Support Technical Specialist 3, (ILS) Support Systems

05/05 - 01/07

> Coordinated and managed ILS teams' effort in support of engineering

change proposals (ECP) and block upgrade programs

> Coordinated source data, engineering drawings, software documents

and vendor data for the technical writers to ensure program

requirements, product development and regulatory requirements were


Product Support Engineer 3, Technical Publications


> Identified schematic diagram deficiencies and corrected to reflect

current configuration, incorporate the ECP and to insure quality

and accuracy.

> Successfully created and maintained aircraft general system (GS),

fault isolation (FI), job guide (JG), and schematic diagrams (SD)

manuals for F-15 and CH-47D aircraft communication systems.

Product Support Technical Specialist 3, Total Training System

11/01 - 04/04

> Prepared and maintained training database and Microsoft project

schedule to manage and control program coordination

> Collaborated with technical publication teams, curriculum

developers and instructors to provide timely support for on-going

maintenance training programs

Customer Training Specialist 2 04/99

- 11/01

> Developed multi-media instruction (IMI) courseware for AH64D and V-

22C aircraft.

> Storyboarded intelligent system schematics, operational and built-

in-test (BIT) for communication and intercom system resulting in

creation of courseware utilized by Army and Marine Corp maintenance



devry institute of technology - Chicago, IL

B.S. Electronics Engineering Technology (EET)


Tools and Techniques of Project Management (whose training- was it

certificate program?)

Logistics Engineering and Management (whose training- was it certificate


Basic Instructor Training Course (whose training/) - Certificate of


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