Amanda M. Greenwood
Seekonk, MA *2771
*****************@*****.***
OBJECTIVE & PROFILE
Seeking a position where I can use my IT skills to support computers and
networks.
QUALIFICATIONS
. PC system building including system assembly, setup and verification
. Working knowledge of Windows XP, Windows Vista, Windows 7, Windows 8
and Windows 8.1
. Apple iMac computers: configuring and maintaining wired and wireless
networking, printers, backup, shares, applications and users
. iPad and Android tablet configuration
. Troubleshooting and repairing hardware and software
. VoIP client hardware and software configuration
. Application software: MS-Office Professional
. Wireless Networking and Security
. Peer to Peer Networking
. Client/Server Networking: Windows 2003/2008/2008R2/2012/2012R2 Server
. Virtualization with Virtual PC, Hyper-V and VirtualBox
. Linux installation and configuration
. System maintenance, upgrades and peripheral device installation
. System imaging and data backup using Acronis, Ghost and Windows tools
. Building and testing UTP, coaxial and fiber optic cables
. Installation of 110 patch panels and jacks
. Working knowledge of Graphic Design Software: Adobe Illustrator, Adobe
InDesign, Adobe Photoshop, QuarkXPress
EDUCATION
MTTI Technical Training Institute, Seekonk, MA
2013-2014
Computer Service Technician / Network Installer program
. Intensive, 900 hour, hands-on skills training
New England Institute of Technology, East Greenwich, RI 2010-
2012
Associates of Science Degree
. Graphic Design
Tri-County Regional Vocational Technical High School, Franklin, MA
2006-2010
Diploma/Trade Certificate
VOLUNTEER EXPERIENCE
Judy's Kindness Kitchen, Providence, RI 2006-
2010
Meal Prep / Food Server
. Prepared meals for the homeless
. Served food at Crossroads Rhode Island
Amos House, Providence, RI 2006-
2007
Food Server
. Served meals at the Amos House
Rhode Island Neurological Institute, Providence, RI
2006-2007
Administrative Tasks
. Responsible for organizing patient records for the next day
. Filed patient records