Sales Technician

David York

***** **** ***** ****, ********, MI, *9107 ? Phone: 269-***-**** ?

**********@*****.***

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TOOL REPAIR/FIELD SERVICE TECHNICIAN

Highly motivated professional with more than 20 years of tool repair and

field service experience. Able to skillfully lead assembly, repair, and

maintenance of various manufacturing and production equipment. Specialized

expertise in hot runner systems, injection molding, and steering wheel

molds. Organized with strong attention to detail and superb project

management skills, able to consistently meet tight deadlines without

compromising accuracy in work. Proactive professional who can pinpoint

technical challenges and develop viable solutions that prevent

interruptions in vital, day-to-day business operations. Avid learner and

problem-solver who can quickly pick up and execute new tool repair concepts

and best practices. Dedicated commitment to quality assurance, expense

control, and customer service.

areas of expertise

Team Leadership ? Quality Assurance ? Customer Service ? Troubleshooting

? Project Management

Preventative Tool Maintenance & Repair ? Hot Runner Systems ? EFI

Temperature Controllers

Fabrication Design ? Injection Molds ? Safety Compliance

PROFESSIONAL CAREER & VOLUNTEER SUMMARY

Niles Haunted House, Niles, MI, Fabricator Repair Technician-Current Role

1. Have volunteered for 14 years, supporting maintenance and repair

operations for one of the largest haunted theme parks in the Midwest.

2. Expertly conduct fabrication, welding, maintenance, and repair of

equipment and machinery needed to ensure the smooth operations of the 44-

acre theme park.

3. Spearhead preventative maintenance efforts, working to prevent costly

repair and replacement of theme park equipment and machinery.

w

Plasthing Hot Runner, Mishawaka, IN, Various Progressive Leadership Roles -

Past Role

4. Recognized for technical and leadership abilities. Earned a series of

progressive promotions from Service Technician to Sales Service Engineer

to Service Engineering Manager and then to General Manager.

5. Skillfully oversaw maintenance, installation, and repair projects for

various hot runner systems working diligently to ensure 100% customer

satisfaction.

6. Proactively investigated client's individual needs and worked to

implement cost-effective repair solutions.

United Technologies, Niles, MI, Lead Tool Repair Technician - Past Role

7. Skillfully supported day-to-day tool repair operations. Consistently

recognized by senior management for exemplary work.

ADDITIONAL NOTE:

Completed honorable service in the U.S. Army, served as a U.S. Army

Specialist

PROFESSIONAL TRAINING & DEVELOPMENT

8. U.S. Army, Germany, Completed Basic Training

9. Plasthing Hot Runner, Italy, Completed Company Sponsored Field Service

Training

1. Thermoplay Hot Runner,Italy, Completed Company Sponsored Field service

Training

2. EFI Temperature Controllers, England, Completed Company Sponsored Field

service Training

Contact this candidate