Manager Customer

Lawrence G. Palonis

** ***** ******* *****

Etters, PA 17319

( H ) 717-938- 4458 ( C ) 717-***-****

********.*******@*****.***

Summary of Qualifications

• Extensive background in Computer Operations from Mainframes to PC’s

• Comprehensive knowledge of Computer componentry having

CompTIA A+ Certification

• Good Verbal and written communications skills.

• Identify objective and realistic work loads

• Self-motivated, competitive, dedicated, loyal, performance driven, well

organized and able to meet deadlines.

Professional Experience

Honeywell 10/13 - 02/14

Clerk/Assistant Stager (Temporary Job) Mechanicsburg, PA

• Accurately processed incoming inventory to ensure all items were accountable and logged

into system.

• Ensured all essential equipment was accurately imaged meeting all specifications and

guidelines in a timely manner.

• Accountable for erasing pertinent information on end–of–lease hardware to ensure all

security measure were met to Military standards.

• Boxed essential equipment to meet all DOD packing guidelines ensuring safe arrival with no

incidents.

Pomeroy 11/12 - 1/13

Deployment Technician (Temporary Job) Hershey, PA

• Delivered new PC’s and peripherals to distant customers in a timely manner.

• Replaced obsolete or End-of-Lease PC’s meeting all customer’s expectations and guidelines.

• Imaged and configured PC’s on new installs and peripherals ensuring positive customer

feedback

• Erased hard drives of PC’s with expired leases to ensure all security measures were met.

• Disassembled PC’s for recycling when required, reducing overhead waste and spending.

American Personnel and Managers 01/08 - 03/08

Tape Librarian (Temporary Job) Camp Hill, PA

• Manually inserted tape cartridges to ensure that all vital information was saved for later

retrieval.

• Accurately scanned all outgoing data tapes for safe and secure storage maintaining all

company guidelines.

• Utilized Word and Excel programs to complete task such as inventory reports and filing,

• Accountable for over 100,000 data tapes that were used with Pennsylvania State Police,

Department of Corrections and several other State Agencies.

PennDot 06/97 - 09/07

Computer Operator II Harrisburg, PA

• Operated and maintained IBM 4000 and 4004 Laser Printers, IBM 6400 and 6500 impact

printers to perform various tasks within the daily routines of the day.

• Printed letters, vehicle registrations and titles and other Official documents maintaining all

specific guidelines and procedures.

• Supervised and trained subordinate employees to meet all state performance standards

resulting in a high success rate.

• Performed with various operating systems which included; z/OS, JES2, TSO, and InfoPrint

Manager.

USA Direct 06/93 - 06/97

Printer Operator York, PA

• Operated on the Siemens-Nixdorf 2140, 2240 and 642 heat fusion printers as well as

Siemens-Nixdorf 5000 variable band impact printers.

• Printed letters, envelopes, labels and other items related to direct mail advertisements to

ensure customer satisfaction.

• Trained new personnel to all company standards, guidelines and procedures.

• Performed on operating systems which included; MVT/VSE with SPRI spooling

B H Computer Systems 06/88 - 05/93

Computer Operator York, PA

• Operated and performed preventative maintenance with the IBM 4361 and 9370 Mainframe

computers to ensure continued reliability and service.

• Ran customer supports programs as required to ensure all company payroll checks were

properly printed.

• Conducted daily, weekly and monthly Database backups and restores to prevent loss of

critical information.

• Maintained daily log of computer tapes used on shift for interagency review

• Accountable for data tape transport to pre-determined location and delivery for customer safe

offsite storage.

Military Experience

United States Army (Air Defense Artillery) 09 /75 - 01/81

Team Chief Fort Hood, TX

• Achieved rank of Sergeant

• Earned Paratrooper wings and Good Conduct Medal

• Received Honorable Discharge.

• Held secret clearance

Education

New Horizons, 07/10

• Obtained CompTIA A+ Certification Mechanicsburg, PA

Nassau Community College 12/84

• Obtained Associate Degree in Data Processing. Garden City, NY

References

Professional and Personal are available upon request

Contact this candidate