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Sales Customer Service

Location:
Toronto, ON, Canada
Salary:
55000-60000
Posted:
April 28, 2014

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Resume:

Kai Li

***-*** ********* ****** ****, Toronto, ON, M4X 1X8.

Phone: 1-647-***-**** (mobile) E-mail: acdv0m@r.postjobfree.com

OBJECTIVE

Highly motivated and goal oriented individual seeking future employment opportunity to apply solid

engineering analytical and mathematical problem-solving skills and transfer previous technical sales

experience to help the company better serving customers

SKILLS AND QUALIFICATIONS

COMMUNICATION

• Exceptional technical customer service and negotiation experience

• Successful technical communications with technicians from Mbraun and plant operations

• Excellent research, presentation, documentation and writing skills

INTERPERSONAL

• Establishing, developing and maintaining positive working relationships with customers, other

department team members and researchers from university research labs

• Connecting with people from different technical/educational backgrounds

LEADERSHIP

• Always demonstrate a “can-do” optimism and energize others, encouraging high standards and

acknowledging others effort and accomplishments

COMPUTER & TECHNICAL

• Familiar with Aspen Plus, AutoCAD and Adobe Illustrator;

• Proficient in Microsoft Office suites (Word, Excel, PowerPoint, Outlook and Access)

INSTRUMENTATION SETUP

• MBraun glovebox setup and maintenance; chilling water system setup and maintenance, Edwards

vacuum pump setup and maintenance

MATERIAL SYNTHESIS AND ANALYTICAL ANALYSIS

• Nano-materials synthesis and characterization;

• Analytical equipment operation, data integration and analysis

LANGUAGE

• Proficient in written and speaking English and Mandarin Chinese

PROFESSIONAL EXPERIENCES

Industrial chemical sales manager, G&J Resources Inc. Canada [Jul 2013-present]

G&J is international sales and marketing company of Yunnan Xinli Nonferrous Metals Co. Ltd

• Establishes, develops and maintains business relationships with prospective customers in paint and

coatings industry in North America to generate new business for titanium dioxide pigment products

• Researches sources for developing prospective customers and information to determine their potentials

• Works with general manager dealing with the day-to-day operation of the company

Internship Engineer, Sinopec Yangzi Petrochemical Company Ltd. [Feb 2010-Apr 2010]

Sinopec is the largest petroleum and petrochemical enterprise group in China established in July 1998 on the

basis of the former China Petrochemical Corporation with a registered capital of RMB 182 billion

• Studied the production process and operation of oil refinery production line from Production Engineers

• Conducted the equipment type selection and cost estimation under the supervision of Field Engineers

• Drew the process flow diagram of the production line

• Conducted simulation the production process by using the internal simulation software designed by

Sinopec-Yangzi Ltd.

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Internship Engineer, Sinopec Yangzi Petrochemical Company Ltd. [Oct 2008 to Dec 2008]

• Studied the production process and unit operations of Phthalic Anhydride (PA) production line from

Production Engineers

• Conducted the equipment type selection and cost estimation under the supervision of Field Engineers

• Drew the process flow diagram of the PA production line

• Conducted the mass balance calculation for the reactors and energy balance calculation for the PA

production line

EDUCATION

University of Waterloo, Waterloo, Ontario [2011-2013]

Master of Applied Science, Chemical Engineering

ACADEMIC AND RESEARCH WORK:

Research Assistant, Department of Chemical Engineering, University of Waterloo

• Nano materials for lithium-ion battery: prepared and characterized nano-sized silicon composites

as anode materials for lithium ion batteries

• Air pollution control: drafted the research proposal “Indoor Volatile Organic Compounds and the

treatment techniques” for CHE 672 Air Pollution Control course project

Teaching Assistant, University of Waterloo

• Tutored and assisted teaching for Materials Engineering

Teaching Assistant, University of Waterloo

• Assisted teaching for Electrochemical Engineering

PATENT:

• “Nano-Si/Polyaniline/Reduced Graphene Oxide based anode for Rechargeable Lithium-Ion

Batteries”, K. Li, P. Chen. - Submitted application is being processing

PUBLICATIONS:

• “A New Porous SiO2/Cu/polyacrylonitrile-C Composite as Anode Material in Lithium Ion

Batteries”, M-Q. Li, K. Li, J. Li, Y-G. Zhang, P. Chen. -Journal of Power Sources

• “A sulfur-polyacrylonitrile/graphene composite cathode for lithium batteries with excellent

cyclability”, J. Li, K. Li; M. Li; D. Gosselink; Y. Zhang; Pu Chen-Journal of Power Sources

AWARDS:

• Graduate Research Studentship, University of Waterloo

• International Masters Student Award, University of Waterloo

Nanjing University of Technology, China [2006-2010]

Bachelor of Engineering, Chemical Engineering

ACADEMIC AND RESEARCH WORK

Research Assistant, Materials & Process Integration Research Center, State Key Laboratory of Materials-

Oriented Chemical Engineering, Nanjing University of Technology

• Nano materials for lithium-ion battery: prepared and characterized nano-sized Lithium Titanium

Oxide as anode material for lithium ion batteries

• Wastewater treatment: conducted undergraduate research project “ Investigation of Activated

Carbon Adsorption of trichloroethylene in water”

OTHER WORK EXPERIENCES

Coordinator, Chemical Engineering Graduate Student Association, UW [2011-2012]

Broadcaster, Campus broadcasting station, NJUT [2007-2008]

Organizer and person-in -charge, Academician Jun Shi commemorative activities [2007]

Member, Youth Volunteer Association (Jiangsu, China) [2006-2010]

Team leader, “Super Star” General Knowledge Competition, NJUT [2006]

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