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KPH
Customer Service
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GLORIA AMPARANO
**************@*****.***
Summary of Qualifications
Care Giver Independent Phoenix Arizona November 2010 to August 2013
Family management
Administer medication prepare meals
Transporter to and from medical facility
United West Laboratory Inc Phoenix Arizona July 2005 to November 2010
Inventory/Phlebotomist/Customer Service/
Position Description –Inventory of all medical supplies for Laboratory, order supplies make sure supplies is up to
date stock supplies, keep Inventory log of all incoming and outgoing supplies. Collection of blood specimens using
various venipuncture techniques. Specimen Processing Performing various Front Office duties. This position
includes maintaining front office workflow, computer operations with heave data entry and quality patient care.
Resolve problems in a professional and timely manner.
Completed Phlebotomy Course
Completed Laboratory Assisting Course
Completed Resolved 3 years of back billing in 6 months
Maricopa County Hospital Phoenix Arizona December 2004 to April 2005
ER Registration
Position Description – Register all new and establish patient, collect all insurance, collect all copays verify
insurances. Service provider, Evaluate patient on first encounter, Communicate with none English speaking patient,
balance monies, computer functions assist in trauma center when needed.
Completed CPR Course
Completed All knowledge of ER Registration functions as expected
Completed Knowledge of all administration and support and procedures.
EDUCATION
Phlebotomy and Laboratory Assisting Phoenix College Phoenix Arizona
Gate Way Community College Medical Billing Coding