Customer Service Office

Roderick Russell

**** ****** ******, *** *****

Hartford, CT. 061**-***-*** 3993

***@**************.***

OBJECTIVE

Working as a Freelance Editor with extensive knowledge of editing,

presentation style, copyediting, seeking to obtain a position where I can

utilize my experience towards the benefit of the organization.

EDUCATION

The University of Connecticut, Storrs, CT B.A English

SKILLS

Ms Office Suite 2K7, Html5, Html4, Css, Mysql & Php and Javascript

EXPERIENCE

Webpagesofease - Hartford, CT

Freelance Web Designer January 2013 to Present

? Served as a teacher in anything from Microsoft Office, to

HTML

? Developed strong interpersonal relationships

? Increased knowledge in HTML, CSS, Html5, and Javascript.

Pitney Bowes, Hartford, CT April 2010 - December 2012

Mail Pre-sorter, Customer Service Rep

. Review all mail for proper date, postage, and quality

barcodes

. Verifying all zip codes

. Communicate errors immediately

. Over the phone Customer Service

. Train new employees

Travelers Insurance Hartford, CT

Scanner Operator November 2007- March 2009

Updated several dated Travelers Property Casualty Policies into a new

database

? Proofread and rectified any discrepancies in any policies

? Time Management

? Worked in fast paced environment

Travelers Insurance Hartford, CT

Office Support Representative July 2004 - October, 2006

? Maintained balance in the office between multiple

departments

? Handled day to day administrative and operational

problems

? Updated data for recurring internal reports using MS

Office Suite

? Established and updated multiple files, databases,

records, and policies.

Contact this candidate