Network Active Directory
Resume:
• LATRAY CLAYTON
• *** E. **th street, Chicago, IL, 60619
• *************@******.***
OVERVIEW
To further my technology career within a growth-oriented firm that will allow me to utilize my skills and education.
• Excellent reputation with customers as a competent, knowledgeable and helpful professional
• Technical experience with systems administration/desktop systems support and management
• Hands-on experience with hardware components and software applications
• Dedicated to meeting the expectations and requirements of company and consumer requests
• Ability to exercise flexibility, initiative, good judgment, and discretion.
• Time Management Skills
• Research Abilities
• EDUCATION
• Computer Systems Institute- Chicago, IL 2012-2013
• Networking Computing Program
• Urban Prep Charter Academy, Chicago, IL 2007-2012
• Ranked 4th percentile
• COMPUTER SKILLS
• Windows 2000, Windows server 2003, Windows server 2008 operating system installations/ local machine settings and network
configuration
• Administer and troubleshooting DNS and DNS clients; implement local security policies; create local user and group accounts; manage
user accounts and groups
• Used network monitoring tools; create counters and performance alerts
• Install and troubleshoot PC components and Windows XP, 2003, and 2007 installations
• Install, configure and troubleshoot multi-function printers and mass storage devices
• Document track all peripherals and network issues Backup and restore files; recover data and deleted files
• Install and configure Windows Server 2003 firewalls and cluster
• NTFS folder and file level permissions to grant user access
• Troubleshoot TCP/IP connectivity with Windows XP and Windows 7
• Managing domain servers and troubleshooting clients
• PROFESSIONAL EXPERIENCE
Smart Technology Services, Chicago, IL
•
Deployment Technician 2013- 2014
•
• Unbox new hardware
• Image new and existing PCs
• Backup and migrate user data
• Troubleshoot deployment related issues
• Follow the client's methodology and deployment check list procedure
• Return old drive/machine to inventory
• Update inventory systems
• Rewiring and configuring network cabling for server administration - Cat6, fiber optic
• Ghosted computers for new installations of Windows profiles that were saved on the network
• Assisted users with computer and network related questions and procedures
• Maintaining active directory for when permissions & accessing files needed to be done
• Organizing & installing different types of cables, and hardware for new networks
• Installing new computer parts for outdated part (Memory, Cdroms, motherboards)
Compucum IT Workforce Solutions Services, Chicago, IL
•
Desktop Support Specialist 2014
•
• Mapped network drives
• Repairing & configuring BIOS motherboards, hard drives, RAM, and IDE cables
• Provided technical support for multiple users.
• Organizing the out dated hardware that was being disposed by categorizes
• Performed & maintained data backups of old & new User/Network profiles
• Used ticketing system to help prioritize which users or network issues needed to be resolved first
• Performing DOS commands to make sure things are functioning on the computer & network(ping, ARP,
• msconfig, ipconfig)
• Provided user support and training via VPN remote access
• Deployed and imaged both new and used PC's via Windows Deployment Service
• Installed and configured network printers
• Worked with end-users to troubleshoot problems with packaged applications.
• Added users and disabled terminated users from Active Directory.
• Answer and respond to requests submitted to IT Help Desk via Remedy ticketing software.
• Worked at helpdesk with Remedy to create, modify, update, store and communicate helpdesk trouble tickets.
• Upgraded, configured, maintained, troubleshoot, and repaired PC hardware and software.
• Collected, documented and reported issues with application packaging and software compatibility.
• Troubleshoot and repaired desktop/laptop computers
Contact this candidate