Customer Service Mechanical

Patrise Cauls

**** ********* **. ******** ** ****5 804-***-**** ******@*****.***

Objective

- Seeking a permanent career position that will allow me to utilize my

mechanical skills and educational training.

Education

Associates currently enrolled J sergeant Reynolds community college

- Major: Ford Automotive

- Expected Graduation date- May, 2014

Skills & Abilities

- •Familiarity of automotive industry and skills necessary to provide mechanical service

•Supple, tolerant, and calm when working with stretched schedules

• Focused on assembly goals and target.

• Professional customer service experience

• Constantly looking to gain knowledge of and use new skills

• Value a sturdy team-based workplace

• Strong acquaintance and admiration for safe work environment and

completion of OSHA

- •Ability to maintain a valid driver’s license

•Advanced computer skills

•Ability to consistently lift up to 50 Lbs.

•Fork lift certified

Experience

Field Service Technician Draeger Current Employer

•Install, monitor, calibrate and remove the Ignition Interlock Device in accordance with state regulations.

Prepare and maintain all equipment and supplies, including inventory of interlocks, handsets in order to maintain proper supply and flow demand.

•Proficiency with soldering skills, use of hand tools, multi-meter.

Mechanic Aerotek September 2011-May 2012

- •Interpret and understand technical manuals or other documentation required to assist senior mechanics with the diagnosis and troubleshooting of electrical, and mechanical faults on military equipment to make the required repairs in compliance with contract standard operating procedures and with specified time limits

•Disassemble, repair and assemble military vehicles, equipment and systems. Work with and have general knowledge of shop procedures as they relate to the maintenance and refurbishment upgrade of various military equipment and systems

•Document supply and maintenance repair actions on military, manual or commercial computer systems.

•Highly knowledgeable of power tools, special tools, equipment and common tools required to make repairs. Assist lead junior mechanics and helpers in the accomplishment of repair tasks.

•Effectively communicate to maintain continuous liaison with supported activities. Work in a team environment with customers, engineers and other personnel to complete the task and any other additional duties that may also be assigned.

General Service Tech Sears Auto July 2012-september 2012

•Diagnose, repair and complete accepted service on customer vehicles as explained in work orders and the mechanical examination form using mechanized diagnostic equipment and other testing devices to make a diagnosis and isolate vehicle problems.

•Maintain mechanical service tools on a frequently scheduled basis

• Preform work on customer vehicles in a clean and secure manner; use correct barriers to uphold vehicle spotlessness.

•Support customer relations by quickly responding to customer inquiries.

Field Tech- Admin Broadstar llc June 2011-September 2012

•Supporting organization growth by providing strategic client direction, building and maintaining new client relationships.

•Pre-inspections of customer's vehicles. Installation of handicap devices in/on automobiles according to manufactures’ specs.

• Preformed all electrical installations, repairs, and troubleshooting

• Installation of tow packages (drilling, mounting) according to manufactures specs

• Working in a group environment, following all safety procedures

General Manager Uhaul september 2008- September 2010

•Inspection of all rental trucks; tires, fluids, windshields, wiper blades, breaks, leaks. Body repairs, marker lights. Head and tail lights. Scan tool diagnosis.

• Inspection of all rental trailers; electrical rewiring and repairs, changing tires and tire inspections, replacement and repair of marker and tail lights. Coupler repair and replacement, frame and body repairs.

•Installation of hitches and wiring.

•profitably manage a U-HAUL center according to policies and procedures.

Education

Currently enrolled at VCU

Chemistry, with biochemistry concentration.

Awards and Certifications

- Draeger Safety interlock XT training

- Employee Outstanding Performance award (VSE) (Aerotek)

- Employee Safety Award (VSE) (Aerotek)

- Acdelco Power train certification

Salary requirement- negotiable

References upon Request.

Contact this candidate