Manager Service

Annie Braxton

Swing Shift Manager

*** ********* ***** - ************, ** 32218

****************@*****.*** - 904-***-****

To obtain and secure a position that will enable the use of my organizational and managerial skills, my ability

to work well with people, my quick learning skills, while having the opportunity to learn and improve my skills

for the growth.

WORK EXPERIENCE

Swing Shift Manager

McDonald's Corporation - Batesville, MS - May 2007 to April 2014

Develop and train the crew

• Maintain standards for product quality, service speed, cleanliness and sanitation

• Confer with customers by telephone or in person to provide information about products or services, take or

enter orders, and obtain details of complaints

• Resolve customers' service or billing complaints by performing activities such as exchanging merchandise,

refunding money, or adjusting bills

• Controlling food cost and labor

• Count employee drawers, and make deposits

• Setting goals and managing results

EDUCATION

Associates in Business Administration

Northwest Community College - Senatobia, MS

MS

Delta Tech Community College

ADDITIONAL INFORMATION

• Strong skills in time management and prioritizing tasks

• Patient listener fully focusing on the speaker

• Strong knowledge and skills in written communication

• Organized and detail oriented

• Strong understanding of logistics and procedures

Contact this candidate