Manager Information Technology

ROBERT J. MULLINS

*** ********* ****** ********, ** 11215 phone 917-***-****

email **************@*******.***

Summary: Nine years leadership experience. Ensure that technology

projects achieve success and with on time delivery, accurate budgeting

and overall quality as defined by customer requirements. I want to be in

a challenging position of responsibility with a technology group with

potential for growth and advancement. A career that always keeps me

thinking, and that offers new technologies and methodologies to learn

every year.

Software: Apple OS 10.3 -10.8x. Windows Server 2003, Active Directory,

Adobe Digital Publishing Suite, Windows 7. Mac OS X Server, and

Advanced Server versions, Apple Remote Desktop Administration, Apple

Open Directory, AppleScript, Apple Workgroup Manager, CrashPlan Pro,

Linux, (Ubuntu 11x), Apple Software Update Server, Apple iOS, JAMF

Casper Suite 9x, FileMaker Pro, Final Cut Pro 6x, SuperDuper, Adobe

CS5.5 Design Premium, FileWave software management, Quark Publishing

System, (QPS), QuarkXPress, Check Point Full Disk Encryption for

Macintosh, Symantec PGP standalone disk encryption for Macintosh,

Veritas Backup Exec, Citrix Access Gateway VPN. Cisco IP Phone systems,

XHTML, HTML, DNS, DHCP, TCP/IP, SMTP, SNMP, SFTP, and FTP.

Hardware: All HP, IBM, Dell, Compaq desktop systems, peripherals and

servers. Apple X Server and Xserve RAID, desktops and peripherals. HP

printers, scanners and DLT/LTO Tape Library drives. Blackberries, PDA's,

iPads and iPhones. Polycom, Crestron AV equipment. AJA Io video and

audio capture interface. Multi-function printers and Cannon high-end

color printers. Cisco Telepresence.

Certifications and Training: Apple OS X ACTC/ACSA 2004 certifications,

MCSE NT 4, MCSA Server 2000, Microsoft XP 2004, CCNA 2000, UNIX Admin

Level 1 2001, Admin Windows Server 2003, CISSP Training, Apple Open

Directory Services August 2009. Certified Casper 9x Administrator, 2012

and Casper Certified Mobile Administrator, 2012.

Getty Images January 3, 2012 -Present NY, NY

Senior Macintosh Global Support

Responsible for building images for newly deployed Macintosh computers

for Getty Images systems worldwide. Global Macintosh Systems

Administration for Hong Kong, Sydney, Barcelona, Paris, Calgary, Los

Angeles and Seattle offices. Image creation, and package deployment.

Application support for cross-platform environments with Active

Directory in a 1000+ user environment. CrashPlan Pro administration.

Casper 8.6x Administrator.

American Kennel Club 3/2008 -12/2011 NY, NY

Macintosh Enterprise Support

Responsible for building images being ghosted to new PCs and Macintosh

computers. Streamline publishing services producing Gazette and Family

Dog magazines. Services include Macintosh Systems Administration, image

creation, package deployment and application support for cross-platform

environments, and OS X Server integration with Active Directory in a

600+ user environment. Video conferencing support for Board members and

VIPs. Responsible for maintaining standards compliance on all Macintosh

computers purchased by the AKC.

Time Warner Inc. 11/97 -12/2007 NY, NY Senior Macintosh

Systems Administrator

Manage the set-up and imaging of Windows and Macintosh workstations,

laptops, and peripherals, and the creation of images following written

policies and procedures in 2000+ user cross-platform environment. Titles

include People, Teen People, People En Espa ol, Mutual Funds and This

Old House Magazine. Develop and test Apple application packaging and

deployment as well as security updates via Apple Remote Desktop Admin.

Install and configure Apple X Servers. Developed OS X builds and images.

Quark Publishing System configuration and administration. Communicate

and supervise outside resources. Troubleshoot, research, and recommend

proactive solutions. Prepare IT budgets and approve Information

Technology expenditures and invoices. Establish policies and procedures

for computer security, maintenance and developmental standards. Deliver

technology projects on or before schedule and within budget. Support

Help Desk and technical support staff. Member of Standards Council.

Pratt Manhattan 9/92 -1/99 Continuing

Education Faculty

Instructor for Pratt's Center for Continuing & Professional Studies,

known as the School of Professional Studies. Teach computer retouching

using Photoshop to continuing education and undergraduate students.

Develop course work and motivational techniques to enhance student

performance.

Cond Nast Publications 9/93 -10/97

Systems Analyst

Provided planning, support, training and implementation of Quark

Publishing System for all of Cond Nast's magazines. Provided 2nd and

3rd level support for 2000+ users in a cross-platform environment.

Research Macintosh applications suited to the needs of various titles.

Titles include Allure, Self, GQ, Glamour, Vogue, Brides, Details,

Gourmet, House & Garden, Traveler, Mademoiselle, Architectural Digest,

and Vanity Fair. Equipment evaluation and purchase. Software testing.

Develop typographic standards. Troubleshoot. Developed Web site for

Glamour magazine.

Ammirati & Puris 1992-9/93 Freelance

Computer Consultant

Hired by '92 Agency of the Year to convert traditional studio to

computer and bring typography in house for direct marketing division.

Train designers and operators. Recreated logos in Postscript format;

retouching photos and artwork for comps; developing typographic

standards; Troubleshooting.

American Management Association 1990-1991 Graphic

Service Systems Manager

Responsible for AMA creative/type departments. Duties included designing

brochures and posters, setting up budgets for creative/type departments,

delegated work to staff of 24 Mac operators, network administration,

Macintosh systems management, writing text translation procedures,

maintaining typographical standards, equipment purchasing, and training

staff.

EDUCATION: CCNY - Liberal Arts

School of Visual Arts - Graphic Design

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