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Customer Service High School

United States
April 25, 2014

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Autumn Russell

**** * ********** *****

Dayton, Ohio 45414

(937) 312- 7313

Personal Attributes:

• Excellent customer service and communication skills

• Proven ability in positions with high level of responsibility

• Perform well in a team environment as well as independently

• Demonstrated experience in balancing numerous demands and conflicting


• Disciplined, motivated, dedicated, and reliable

• First aid and CPR

• Excellent interpersonal skills

• Typing 65WPM

• HIPAA training

Professional Experience:

Manager, McDonalds, New Lebanon, Ohio (March 2007- December 2013)

• Interviewed, hired, and trained new employees

• Responsible for cash in/out’s and inventory

• Managed floor staff, labor, and sales

• Handled customer and employee complaints

• Cleaned

• Prepared food and customer service

Speedway, Shift Leader, Fairborn, Ohio (December 2013-April 2014)

• Managed employees and store

• Handled customers

• Cleaned and stocked store

• Prepared food

• Checked in vendors

• Dsr

• Helped manage inventory

• Operated handheld device


Miami Valley Career Technology Center- 2009

Medical Secretary

Dixie High School- 2009

High School diploma


• Microsoft Word

• Microsoft Outlook

• Power Point

• Excel

• Access

• Medical keyboarding

• HIC forms and Encounter forms

• ICD-9 and CPT

• Digital machine transcription


I have significant experience and knowledge with record management, Internet

research, and inventory management. I am competent with software execution, usage,

and excel while working in a team environment or independently.

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