JOBISH.K.S

Email: acdu2k@r.postjobfree.com

****, ********* *******

Fremont, California 94555

Phone: 503-***-****

* **** *****' of experience in Windows and VMware system administration

> Accomplished systems administrator with 9 years of experience in data-

center operations, Windows server platform and VMware administration,

with proven ability to create and deliver solutions tied to business

growth, organization development and system/network optimization.

TECHNICAL SKILLS

. Thorough knowledge of Windows server platforms 2000/2003/2008/2012 in

a large scale enterprise environment or large datacenter environment.

. Extensive experience with Active Directory, Read only domain

controllers (RODC), Domain Name System, Windows Internet Naming

Service, and IIS.

. Installing, Configuring and troubleshooting of Terminal Servers, Print

and file servers.

. Creation and maintenance of Active directory users, groups, OU and

effective access management by using best practices of security

permissions.

. Creation of Group Policy and applying into users, groups and computers

and testing the effectiveness of the applied policies.

. Installing configuration support and maintenance of DFS, Windows

deployment Service, RIS, VPN.

. Through knowledge of patching tool like IBM Tivoli End Point manager

(Bigfix), WSUS server.

. Installing and configuration of NAP, Windows software updates service

(WSUS).

. Administration of web servers, FTP sites.

. Migration of servers and physical to virtual conversion.

. Extensive knowledge of setting up of Microsoft Failover cluster and

Load balance cluster.

. Experienced with x86 / x64 Intel, HP, IBM & Dell hardware like rack-

mounted servers, tower servers, HP Blade server, IBM BladeCenter, IBM

System X servers, desktop, laptop and other peripherals.

. Configuration of RAID, NIC teaming and link aggregation.

. SCCM 2007, 2012 and SCOM 2007, 2013.

. Administration of VMWare ESXi 5.1, 5.0, 4.0 and ESX versions.

. Configuring VMware vCenter server, Designing network configuration,

Managing VMware vSphere, Migrating Virtual Machines, vMotion, Storage

vMotion, Fault Tolerance, Data Protection, Managing virtual machines,

Access control, Resource pools, Monitoring virtual machine

performance, alarms, Configuring and managing High Availability,

vSphere distributed resource scheduler (DRS), Configure and manage

virtual storage, VSA Cluster configuration, Load-Balancing, Back up,

Access and authentication control, Integrating ESXi with Active

Directory (AD), vShield to secure the virtual data center, Resource

management and monitoring, Scheduling changes to resource settings,

Cluster resource allocation, Configuring vCenter update Manager.

. Performed physical to virtual (P2V) migrations

. Physical and Virtual server builds.

. Administration of vRanger, Double take.

. Back up and Restoration using HP Data protector and Microsoft backup.

. Automation server administration tasks using VB script, Windows power

shell.

. Good understanding about TCP/IP and OSI networking models.

. Configuration of Routing Protocols like (RIP, EIGRP, OSPF, IGRP, IS-

IS, BGP and Static Routing Protocol), Frame Relay, PPP, HDLC ect.

. Assembling & Cabling of Wan, LAN and Point-to-Point links using SM

fiber, MM fiber and various cat categories.

. IP Addressing (Subnetting, VLSM, Summarization, CIDR & WCM).

. Setting up of infrastructure mode wireless LAN and Ad-Hoc mode network

using Wireless network adapters and Wireless access points.

. Handling of Incidents, Changes, Problems and doing root cause analysis

(RCA) of the same.

. Good experience on various ticketing tools like BMC Remedy, Maximo,

HPSM, Kayako, CA ect.

. Though knowledge of MIS related to IT infrastructure.

. Experienced in Regulatory environment, FDA compliance.

. Good knowledge of ITIL (IT service management).

PROFFSSIONAL EXPERIENCE

SACC INC Nov 2013 to till date

Client: Marriott

Location: Fremont CA, Frederick, Maryland.

Senior Windows / VMware System Administrator

Provided highly effective technical and organizational expertise to ensure

a high level of system operations meeting / exceeding corporate and client

expectations. Managed Windows 2000, 2003, 2008 servers, VMware ESXi 4.0,

5.0. 5.1 servers. Served on a 24/7 basis within a fast-paced environment,

and supported offices on a global basis. Also manage Microsoft Cluster, FTP

servers, AD/DNS, wireless access points and load balancers.

. Installation, configuration and ongoing systems administration support

of Windows 2000, 2003, 2008 and 2012 servers.

. Administer multiple disjoint Active Directory Forests, Domains, DHCP,

DNS and various other Infrastructure services. Trust relationships

setup, dcpromo and decommission of AD.

. Updates, patching and software installations via group policies (GPO).

. Installing, Configuring and troubleshooting of IIS, Terminal Service,

Print and file servers.

. Configuring and troubleshooting of Microsoft clusters (both failover

and load balance clusters).

. End to End patching of hundreds of Windows serves spread across

different time zones using IBM Tivoli End Point manager (Bigfix).

. Inventory management, software distribution, OS deployment using TEM

(Bigfix).

. Securing the distributed environments and helps organizations to

comply with regulatory standards on security using TEM (Bigfix).

. Migration of Servers, AD Accounts, Data migration etc., in a large

environment with thousands of serves and users.

. Configured and managed SAN (storage area networks) and DAS (direct-

attached storage) volumes using Fiber-Channel, SCSI and Windows

Storage server iSCSI connections.

. Built MS SQL server 2005-2008 database servers in single server and

failover cluster configurations for various enterprise application

needs

. Power shell automation for creation of virtual servers to vhosts.

. Wrote Microsoft Windows PowerShell and VB Scripts to automate Windows

server administration tasks.

. Proactively monitor systems health by physically inspecting

environment and utilizing provided tools.

. Implementation of changes on production servers in large environment

including Migration, Enhancements, Up-gradation, and Code releases.

. Assist in troubleshooting production issues with members of other

teams within I.T.

. Setting up scheduled full back up of servers using HP data protector.

. Configuration, Administration and troubleshooting of VMware ESXi 5.1.

5.0, 4.1.

. Planning and configuring ESXi clusters, and setting up of HA and DRS

for the critical production servers in large virtual environment.

. Building VMware ESXi, physical and VM servers under tight SLA's.

. Trouble shooting of Blackberry issues and management of blackberry

servers.

. Troubleshoot server hardware issues (HP & Dell) and work with service

providers to facilitate replacement / repairs.

. Firmware up-gradation and printer packing.

. Problem management and doing Root cause analysis.

. Providing on call support for the critical issues on rotation basis.

. Have contributed significantly to resolve the performance issue of the

critical web server by setting up the NLB (Active/Active) cluster.

. Streamlined the patching process of servers which is spread across the

globe and save time and reduced the cost significantly.

. Enhance the performance of the SQL DB and IIS servers by resolving the

memory leakage and network connectivity issue.

. Contributed significantly in the planning and provisioning of sever

consolidation.

IBM Feb 2011 to October 2013

Client: John Deere

Location: Moline, IL

Windows / VMware System Administrator

Utilized both technical competencies and world-class support abilities that

met management expectations and facilitated growth to positions of greater

responsibility and scope. Collaborated with teams and worked autonomously

to quickly identify issues and formulate appropriate solutions. Monitored

all facets of ongoing projects to meet deadlines and quality objectives.

Design and implement highly available (HA) and disaster recovery (DR)

solutions.

. Administration, Implementation and troubleshooting of Windows 2000,

2003, 2008 and 2012 servers across the globe of large multinational

corporations.

. Installing, Configuration, Support and maintenance of ADDS (Active

Directory Domain Service). DNS, DHCP, IIS, Terminal Service, Print and

file servers.

. Build servers for production and test environments following strict

build procedures.

. Data center management and Server consolidation using VMware Vcenter

Converter.

. End to End patching of hundreds of servers spread across different

time zone using TEM (Bigfix).

. Inventory management, software distribution, OS deployment using TEM

(Bigfix).

. Securing the distributed environments and helps organizations to

comply with regulatory standards on security using TEM (Bigfix).

. Managing and monitoring of servers using SCCM and SCOM.

. Setting up and troubleshooting Microsoft failover cluster and NLB

cluster for the mission critical application servers. And configuring

RAID 5 and Mirrored volume for DCs and other critical servers.

. Decommissioning of Physical and Virtual servers as per the norms.

. Local Admin and ILO password change and management of servers.

. Raising the change and implementing the same within the change window.

. Resolving the Incident raised by the operation team with in the SLA

time.

. Administration, Implementation and troubleshooting of VMware ESXi 5.1.

5.0, 4.1 and ESX versions of VMware.

. Planning and configuring ESXi clusters, and setting up of HA and DRS

for the critical production servers in large virtual environment.

. Building VMware ESXi, physical and VM servers under tight SLA's.

. Migration of user profile from thin client to Vista.

. Troubleshoot server hardware issues (HP & IBM servers) and work with

service providers to facilitate replacement / repairs.

. Trouble shooting of Blackberry issues and management of blackberry

servers.

. Migration of large numbers of Active directory accounts from site to

site.

. Pre migration validation and audit fixation in SQL DB.

. Post migration issue fixations in Active directory.

. Automation of routine System Administration tasks using VB Script and

Microsoft Windows power shell script.

. Analyzes, logs, tracks and resolves complex software/hardware matters

of significance pertaining to networking connectivity issues, printer,

servers, and applications to meet business needs.

. Coordinates hardware/software installations and upgrades to ensure

work is properly performed in accordance with company policy.

Recommends resolution to complex matters of significance and

coordinates the the implementation of the approved course of action.

. Deployed Unified Computing System (UCS) Blade chassis with 8 blades

each to support the Network Tools Infrastructure and VMware

Infrastructure.

. Installing of various utilities Firmware up-gradation, printer packing

and monitoring of servers.

. Providing on call support for the critical issues.

. Train the offshore support team and brought them in to the production

support.

. Participating in the meetings with the various business unit heads;

gathering there requirements and planning for the delivery

accordingly.

Slater Technologies May 2009 to Feb 2011.

Client: Musgrave

Location: Ireland

Windows / VMware System Administrator

Consistently delivered strong outcomes and provides a superior level of

customer service in fast-paced enterprise environments. Exceled in

troubleshooting issues to the component level.

. Effective provisioning, installation/configuration, operation, and

maintenance of Windows Serves, VMware servers, systems hardware and

software and related infrastructure.

. OS Administration of Windows 2008, 2003 and 2000 servers.

. Administration of VMware ESX servers and VMs.

. Created, managed, and maintained virtual server infrastructure;

utilized VMware to build networking & server lab environment that

streamlined server OS / application deployments, increased system

uptime, and improved reliability.

. Worked closely with storage and networking teams to ensure SAN and

networking infrastructure met virtual infrastructure specifications.

. Responsible for support for all server related issues.

. Participated in complete system builds, upgrades, migrations, code

deployments and patch management.

. Data Center Management, Capacity planning and management.

. Administered change management related to server upgrades and software

installation.

. Prepared and maintained documentation of technologies, standards and

procedures.

. Creation and maintenance of Active directory users, groups, OU and

effective access management by using best practices of security

permissions

. Maintaining and troubleshooting web servers

. Monitoring server health and resolving issues related to hardware of

HP, IBM, Dell server and the backup tape library

. End to End patching of MS servers.

WIPRO Technologies Feb 2008 to May 2009

Client: AstraZeneca

Location: Bangalore, India

System Engineer

. Server Administration of Windows 2000 Servers, 2K3 Servers,

. Troubleshooting of production issues and resolving the same with in

the SLA time frame.

. Creation and maintenance of Active directory users, groups, OU and

delegating assess to concern department administrator.

. Configuring and troubleshooting issues related to network printers

. Remote server/system administration.

. Maintaining and troubleshooting web servers.

. Monitoring server health and resolving issues related to hardware of

HP, IBM, Dell server by working with vendors.

. Patch management of servers..

. Generating various reports from AD and sending it to various

management teams for auditing purpose.

. Experienced in Regulatory environment, FDA compliance.

Excel Computers June 2005 to Jan 2008

Client: BSNL, BHEL

Location: Bangalore, India

System Engineer

. Administration of Windows 2000 and 2003 Servers.

. Configured DNS, DHCP etc.

. Responsible for deploying, managing, and maintaining HP Proliant BL-

series C-class blade servers and DL-series servers.

. Configured HP Blade DL460 using the ILO & Onboard Administrator and HP

Insight Manager.

. Configuring and maintaining of Routers, Switches, storage mediums, PCs

and other components.

. Maintaining full IT infrastructure of various companies as a part of

AMC contract.

. Installing various software utilities on servers and workstations.

. Database administration of SQL servers.

. First level trouble shooting of the IT infrastructure devices.

EDUCATIONAL QUALIFICATIONS

. BCom, Bachelor of commerce with co-operation from University of

Calicut, Kerala, 2004

. Diploma in Software Engineering (BITS), 2005

TECHNICAL CERTIFICATIONS

. MCSE (Microsoft certified Solution Expert)

. VCP 5.0(VMware certified professional)

. CCNA (Cisco certified network associates)

. ITIL v3 (in IT service management)

. MICROSOFT EXCHANGE SERVER 2007

. N-PLUS and A-PLUS

. Type writing English lower (Board of technical examination, Kerala

State)

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