Customer Service Engineer

BAILY GRAHAM

** ******** ******

Hamilton, Ontario

L8S 4H9

289-***-****

*****.******@*******.***

OBJECTIVE:

To obtain part-time employment and gain new skills and qualities for future

endeavours

SKILLS:

Excellent oral and written communication skills developed over working in

customer service and activities

Active team member who enjoys sharing knowledge and encouraging

development of others to achieve specific team goals

Effective listening skills

Very persistent and committed to assigned tasks

Smart Serve Certified

EDUCATION:

McMaster University (September 2012 – Present)

Bachelor of Engineering (Co-op)

Electrical and Computer Engineer

J Clarke Richardson Collegiate (Graduated June 2012)

Graduated with honours; participated in sport and musical programs

WORK EXPERIENCE:

Customer Service Associate (August 2011 – September 2012)

Tim Horton’s, Ajax, ON

Interacted with customers through service in both the store front and the drive

thru

Handled cash register by completing daily transaction

Performed supervisor responsibilities, including till and bank counting, managing

staff of floor, and being sure all tasks were completed

Customer Service Associate (November-December 2007 - 2009)

Phoenix Enterprises at the Christmas Store, Pickering, ON

Handled cash register by completing daily transactions

Helped customers with needs and concerns, including offering advice on products

Ensured that the shelves looked presentable and were kept fully stocked

References Available Upon Request

Contact this candidate