Customer Service Sales

Alicia McDonald

Elora, ON

************@*****.*** - 519-***-****

To secure a position that will allow room for growth, where I can fully utilize my education, training as well as

customer service skills, while making a significant contribution to the success of my employer.

List of Professional Skills

• Advertising Design • Direct Marketing • Event Planning

• Media Planning • Marketing • Market Research

• Sales • Bartending • Copywriting

WORK EXPERIENCE

Personal Health Coach

Herbal Magic - Kitchener, ON - July 2012 to Present

Responsibilities

• Motivate, coach and provide exceptional service all clients to achieve their weight loss goals

• Ability to learn product knowledge and conduct pre-service client assessment

• Follows-up on client visits by telephone and identifying client needs

• Accurately and consistently records client information, visit details and administration

• Execute in-centre events, promotions and local store marketing

• Achieve sales and service targets

• Works as part of the team with a focus on celebrating centre success and effort

Digital Imaging Sales Associate

Best Buy - Kitchener, ON - August 2011 to January 2012

Responsibilities

• Engage customers

• Ability to learn product knowledge

• Showcase various products with features and benefits suiting the customers needs

• Demonstrated excellent customer service

• Achieve sales and service targets

• Work as part of the team with a focus on customer satisfaction

Director of Advocacy

Conestoga Students Inc - Kitchener, ON - July 2011 to January 2012

Bartender/Server

Walper Terrace Hotel - Kitchener, ON - October 2010 to February 2011

Advertising Sales Assistant

The Guelph Mercury - Guelph, ON - May 2010 to September 2010

Responsibilities

• Develop and build upon client relations

• Ability to learn different computer programs in accordance with company needs

• Showcase various advertising options with features and benefits suiting the customers needs

• Demonstrated excellent customer service

• Work as part of the team with a focus on customer satisfaction

• Administrative and clerical work

Bartender/Server

Cambrian College - Greater Sudbury, ON - January 2010 to May 2010

Marketing & Promotions Assistant

Canadian Red Cross - Cambridge, ON - June 2009 to August 2009

Responsibilities

• Ability to facilitate and teach babysitting courses, as well as various informational sessions for summer camps

• Execute events, promotions and develop marketing materials

• Works as part of the team with a focus on celebrating success and effort

Barista

Starbucks Coffee Co - Guelph, ON - April 2006 to August 2007

Responsibilities

• Create the Starbucks Experience for our customers

• Provide legendary customer service with prompt service, quality beverages and products

• Maintain a clean and comfortable store environment.

• Responsible for modeling and acting in accordance with Starbucks guiding principles.

EDUCATION

Diploma in Advertising

Cambrian College of Applied Arts and Technology - Greater Sudbury, ON

SKILLS

Advertising Design, Marketing, Microsoft Office, Adobe Creative Suite, Sales, Customer Service, Client

Relations, Social Media

LINKS

http://apmcdonald.carbonmade.com

Contact this candidate