Project Sales

Name: Nilesh Shukla

e-mail: *************@*****.**.**

Mobile: +1 - 732-***-****

Current Location: Middletown, NJ, USA

CURRENTLY EMPLOYED with Tech Mahindra Americas Inc. as Technical Lead at

New Jersy, USA on H1B VISA

HIGHLIGHTS:

. Over 6+ years of IT experience spanning End to End Quality Analysis,

Requirements review, Analysis of functional

specification/System/Process workflow/system architecture, Coding,

Reviews, Project coordination & management, Testing and Implementation

of full software life-cycle.

. Extensive training and advanced certifications in software testing

procedures and theories. ISTQB Certified tester.

. Training and Exposure to wide range of enterprise systems. 4+ years of

experience with Seibel CRM system and other AT&T's in-house Enterprise

systems.

. Extensive training and experience in SQL and Unix

. 5+ years of experience with Test Automation. Including but not limited

to tools like QTP and Selenium.

. Experience with building an independent Test Automation Framework

using VB and Java

. 5+ years of experience with Web services testing using tools like SOAP

UI

. 2+ years of experience in Model based testing using tools like

CONFORMIQ, which facilitates Test design automation

. Practical experience in Waterfall and Agile Software Development

process

. 4+ years of web development experience using HTML5, CSS, OO

JavaScript, JQuery, and Java.

. Wide exposure across technologies, systems and operations. Delivery

planning, management, execution and delivery.

. Self motivated with strong collaboration and relationship building

skills along with excellent communication skills.

. Leadership roles in creation and execution of QA and testing

processes, test strategies and plans, bug documentation and

regression.

. Comfortable working solo as well as in a team.

. Knowledge of CMM process implementation. Worked on CMM - Level4 and

Level5 implementation.

. On my own, I am currently getting trained in Peal Scripting, Mobile

Application development and Mobile test automation

TECHNICAL SKILLS:

. Functional Test Automation Tools: HP Quick Test Professional, Selenium

and IBM RFT

. Model based test tools: CONFORMIQ

. Defect Tracking Tools: HP Quality Center, Clear Quest, Red Hat, JIRA,

Bugzilla

. Agile Project Management Tool: Rally

. RDBMS Database: Oracle 9i/10g, TOAD, SQL Server, MS Access, My Sql

. Software Q/A: Standards & Procedures Development, SDLC Testing, Test

plan, Design & Development, planning Automated Testing Strategy.

. Operating Systems: Windows XP/2000/Vista/Win7

. Programming languages: C, C++, Java, ASP.net, VB, HTML5, OO Javascript

. Scripting languages: VBScript, JavaScript, JQuery

. E-Commerce: Search engine optimization(SEO), Social Bookmarking

PROFESSIONAL EXPERIENCE:

Tech Mahindra

Test Manager & Technical Lead Aug-2013 to Present

Client : AT&T Inc.

Project : Sales Express (Sales Information on the Go)

Description : Sales Express project developed a mobile application

that interfaces with all the ATT enterprise sales

applications, providing sales users a unified mobile

platform to access all the applications and exhibit

ATT's capabilities to the customers on iPad and other

Mobile devices.

Technical : aMind Framework, Seibel, Quality Center v11.0, Rally

Environment

Responsibilities:

. Develop Test Strategy based on the Business/System requirements and

Project Goal.

. Prepare project estimates and get it approved

. Work with Technical staff to validate test requirements, resolve

Design issues and software defects.

. Review test cases written for unit, System, integration and UAT

testing.

. Conduct Web Services testing using SOAP UI

. Analyze and identify Regression test cases that can be automated.

Identify tools for mobile test automation

. Conduct database testing using Toad

. Log and monitor defects in HP Quality center.

. Arranging war room calls with all the interfacing applications to

resolve defects.

. Get Daily updates from the team, prepare and present status report to

clients.

. Conduct defect root cause analysis and document lessons learned and

monitor team's performance over each release.

Tech Mahindra

Test Manager & Technical Lead Sept-2008 to Present

Client : AT&T Inc.

Project : eSignature and Seibel CRM

Description : eSignature is a tool that allows the ATT's customers to

sign the contracts using voice, web or fax and the

contract specialists to countersign thus reducing the

overall sales time and increasing customer

satisfaction. Seibel CRM tool is customized to the

ATT's needs and is widely used default CRM tool for

AT&T

Technical : JSP, My SQL, HP ALM Quality Center, QTP, selenium,

Environment Clear Quest, Rally, JIRA, Toad, UNIX.

Responsibilities:

. Develop Test plan, Test scenarios and detailed test cases based on the

Design documents, Business requirements and functional requirements.

. Review of the test cases written for unit, integration, system and UAT

testing.

. Assist Business analyst in writing Business Use cases/ Business

requirements.

. Review and actively contribute to the Application Design and interface

specifications for each release.

. Testing and Defect tracking using HP Quality Center, JIRA and Rally.

. Conduct database testing using Toad

. Assist developers in Defect investigation by investigating Logs and

databases at UNIX server.

. Arranging war room calls of interfacing applications to resolve

defects.

. Plan and Prepare test automation scripts for regression Test cases

using Selenium Webdriver and Test NG Framework

. Track and improve Test automation script performance

. Prepare and Present status reports to the clients.

Tech Mahindra

Transition Manager - Thunderbird March-2013 to September - 2013

Program

Responsibilities:

. Prepare Transition Plans for all the applications assigned to me

. Understand application functionalities, technology. Identify Key team

members from current team.

. Identify offshore team members qualified for the application to come.

. Prepare Knowledge transition topics and schedule

. Present Knowledge Transition status to the Program management and

Client

. Post Knowledge Transition, Arrange Forward shadow and Reverse shadow

exercises.

. Review Final Reverse presentation

. Get the steady state approval from the Client

Tech Mahindra

Software Developer Feb - 2013 to Aug - 2013

Project : Software Quality Audit and reporting tool

Client : AT&T

Description : This tool collects all the quality data from AT&T's

various Service Assurance applications on a real-time

basis and generates alarms if any of the quality

thresholds is breached. It presents real time quality

reports to the executives.

Technical : HTML 5, Java script, JQuery, Java

Environment

Responsibilities:

. Worked on collecting requirements and designing robust service

oriented architecture.

. Worked on coding in HTML5 Javascript and Jquery part of the code

. Worked on its unit testing, database testing and Web services testing

. Prepared and presented a Proof Of Concept to AT&T

Tech Mahindra

Test Lead Nov-2009 to Feb-2010

Project : CIBNA

Client : AT&T Inc.

Description : CIBNA is a tool that generates Circuit Id and is a

widely used tool at AT&T.

Responsibilities:

. Conduct Penetration testing using SQL injection.

. Develop Test plan, Test scenarios and detailed test cases based on the

Design documents, Business requirements and functional requirements.

. Work with the development team to design User interface and get it

approved by the client.

. Testing and defect tracking and closure

Tech Mahindra

Software Developer Feb - 2010 to Aug - 2010

Project : Project Goals Tracker

Client : Techmahindra

Description : This tool helps the project managers to keep track of

the project goals, analyze team performance, plan

improvements and helps the higher management to get

various customized reports instantly.

Technical : PHP, My Sql, APACHE, Quality Center v10.0, QTP

Environment v10.0, Load Runner v 8.0, Clear Quest, Win XP, Win 7

Responsibilities:

. This was an internal development work and was done along with my

primary responsibility, testing.

. I contributed in almost all the phases of the project, Collecting

Requirements, Preparing Design, Coding and Testing

. This tool became highly popular among project managers and is still

being used.

. This tool was presented as an Innovation and is also available in the

IDU knowledge Bank.

Tech Mahindra

Software Developer Sep - 2010 to April - 2011

Project : CMPM Audit Tool

Client : Techmahindra

Description : This tool Validates the Time entered in to CMPM (AT&T

Time entry tool) to the Planned Hrs and sends an email

to the individual upon mismatch. This ensures that all

the Time entry happens correctly and on time

Technical : HTML, PHP, JavaScript, My SQL

Environment

Responsibilities:

. This was an internal development work and was done along with my

primary responsibility, testing.

. I contributed in almost all the phases of the project, Collecting

Requirements, Preparing Design, Coding and Testing

. This tool became highly popular among project managers and is still

being used.

. This tool was presented as an Innovation and is also available in the

IDU knowledge Bank.

Education:

Degree University Year of

passing

Bachelor of Engineering Mumbai 2008

in Computer Science University

H.S.C in Science Stream Maharashtra 2004

Board

S.S.C Maharashtra 2002

Board

Personal Details:

Name : Nilesh Shukla

Date of Birth : 16th October 1986

Residence : 404 Knollwood drive, Middletown, New Jersey 07748, USA

Marital Status : Married

Hobbies : Reading, Hiking, Mountain climbing, Travel, Adventure

Sports

Sports : Cricket, Football

Nationality : Indian

Achievements:

. Consistently awarded an outstanding grade during TechMs annual review.

. Multiple Client appreciations throughout my career

. Active contributor to Technical blogs and forums

. Played chess at state level[pic][pic][pic]

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