Manager Sales

JOSH BLACK

**** ******** **** ( Lilburn, GA *****

770-***-**** ( ******.*.*******@*****.***

TARGET POSITION:

IT Support and Administration - Contract, Contract to Hire, Permanent

PROFESSIONAL EXPERIENCE

Ken Stanton Music, Marietta ( GA

2005 - Present

IT Manager

Management-level postion reporting directly to Chief Financial Officer.

Responsible for day-to-day operations of IT resources - primary location as

well as four satellite locations.

Used MAS90/200 as basic framework in:

. Development of management tools and reports to improve

efficiencies and profits. These included, but not limited to:

o Dynamic price tag adjustments and printing to facilitate

sale-periods

o Custom reports for rentals and sales to more accurately

track profit and cost of goods

o Complete IT responsibility for setup of new locations, from

number and wattage of electrical outlets to Internet

connectivity.

o Develop add-on applications using MS ACCESS and MS SQL

Server

o Improve sales/expense tracking as it related to General

Ledger

o Critical transition to PCI Compliance (Level 4)

o Assisted in setup of T1 at new locations

o Setup VPN network to central location

o Configure phone system

o Built out individual workstations installed on the network

with appropriate security

o Setup network interface for printers, phones, credit card

machines, etc.

Answers2IT, Roswell ( GA

2002 - 2004

HelpDesk

Mid-level position answering to Team Leader

General experitise and programming skills used in:

. Support custom software application for Watkins Associated

Industries:

o Create interface to AS400 for data transfer and historical

data access

o Developed web site independently

o Created editable PDFs for submission through web access

o Use of VB to create interface with incoming phone call for

fax

Hi-Mark Software, Roswell ( GA

1999 - 2001

Software Developer

Entry-level postion answering to lead developer.

Programming skills to:

. Custom software development on demand

o Developed new version of Travel Expense program

o Administrative Control of MS Exchange Server for Cusdtomer

Access

CORE COMPETENCIES

Languages and Tools:

Visual Basic (5)

Crystal Reports (5)

MS SQL (T-SQL) (4)

HTML (4)

C# (3)

MS Reporting Services (3)

MS Data Transformation Services (3)

Delphi (3)

Java (2)

C++ (2)

XML (2)

Platforms and OS:

Windows 8 (5)

Windows 2008, 2003, 2000 Server (4)

Active Directory Administration (4)

MS SQL Server 2008, 2005 (4)

Terminal Services Setup and Administration (4)

Windows 7 - (Installation, maintenance and administration - includes

cutover from Windows XP) (4)

Windows 2012 (3)

Microsoft Exchange Server Administration (2)

Business Applications Software:

MAS90/200 - (Point of Sale, Accounting and Inventory Control

application) (5)

Travelman - (Scheduling, expense accounting for business travel) (3)

Dataman - 3

Desktop Applications:

Microsoft Office:

o Excel (5)

o ACCESS (5)

o MS Word (5)

o Power Point (4)

Miscellaneous: (Administrative responsibilities in each of these areas)

o Applications Servers (5)

o Print Servers (5)

o Terminal Servers (5)

o Disaster Recovery Procedures and Execution (5)

o System-wide Security (5)

o Telecommunication Solutions (5)

o Network Infrastructure (5)

o Domain Controllers (4)

EDUCATION AND CREDENTIALS

Information Technology, 2002-2004: Kennesaw State University - Kennesaw, GA

Computer Science Major, 1996-1999: Northern Kentucky University, Highland

Heights, KY

Key to Self-assessment

(Parenthesis Following Tool)

5 = capable of performing all phases of development from BA to

implementation with UAT only

4 = capable of creating applications based on provided business analysis

with little to no supervision.

3 = capable of performing assignments with minimal supervision and peer

review

2 = capable of performing basic tasks with supervision

1 = total novice - know what the word means but that's about it.

Contact this candidate