Customer Service Engineer

NAUZET QUINTANA VEGA

Address ** ***** ***, *******, *** 1LP, London, UK

Telephone +44 (0-750*******

Email ********@*****.***

WORK EXPERIENCE

• October 2012 - October 2013 Group Santana Cazorla S.L. (Headquarter: BMW Vemotor Canarias)

• Position IT Technician

• Main Responsibilities Developing Custom Software (C#). Helpdesk. Network and equipment maintenance.

BMW software configuration and maintenance. Network installation. Workshop BMW

tools Installation, configuration and maintenance.

• July 2011 - July 2012 Consulting Informático Canarias, S.A.

• Position C# Junior Developer

• Main Responsibilities Assist Senior developer, test code, write documentation, Visual Studio 2010, Windows

Forms.

• January 2010 - June 2010 University of Las Palmas de Gran Canaria

• Position Telecommunications Laboratories scholarship holder

• Main Responsibilities Microwave Laboratory: Installation of new equipment, Repair radio equipment,

Inventory Review. Electronics Laboratory: Error detection in practice equipment,

Repair of electronic components replacing them, Performance testing of new plates to

replace desks. Laboratory of Radio / Radar: Project Structuring Remote Sensing

support, Website creation of the same project.

• October 2010 - June 2011 Restaurant at University of Las Palmas de Gran Canaria.

• Position Waiter part-time

• Main Responsibilities Prepare simple food, coffee and some soft drink. Kitchen cleaning, Fa miliarize with

customer request. Clean and tidy customers area. Deal with delivery companies.

Cashing up and handling money.

• July 2006 - October 2010 Acymaq

• Position Network/ Computer Technician (Seasonal employment, July-October)

• Main Responsibilities Developing custom software (C#). Maintenance of equipment & network. Installing

office network. Updating the billing system. Configuration of Internet access in the

network. Organization of the daily planning of the company's technicians.

Measurements for scale drawings with AutoCAD.

• June 2003- July 2005 Plantaciones C.C Monopol

• Position Barista

• Main Responsibilities Food, coffee and soft drink preparation. Customer service. Room management. Cash

handling.

• May 2002 - May 2003 Cachonet, S. L

• Position Cyber-cafe Manager

• Main Responsibilities Customer Service. Repair equipment. Home-Repair service. Basic accounting.

CV of Nauzet Quintana 2014

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EDUCATION

• September 2008– August 2012 University of Las Palmas de Gran Canaria (ULPGC)

• Specialization Telecommunications Systems

• Grade 2.1

• Degree BSc in Telecommunications Engineering

• Indicative Courses C# programming. Data Client-Server using TCP / IP sockets multithreading. Managed

DirectX programming, use of textures, meshes, cameras, lights, etc. XM L Database.

Image Processing.

• Dissertation “Development and implementation of software for designing and editing content in

digital signage platform.”

OTHER COURSES / QUALIFICATIONS

Studying towards MCSD Certification 70-483

Studying towards CCNA

C# Fundamentals Course. Learnvisualstudio.net (April 2009)

Linux Course. University Foundation of Las Palmas (November 2008 – 20 hrs)

VoIP Course. University Foundation of Las Palmas (November 2009 – 20 hrs)

Multimedia services over wireless networks, Bluetooth and wimax course. Continuing Education – University

Foundation of Las Palmas (November 2009 – 20 hrs)

Itinera Course Program. Continuing Education – University Foundation of Las Palmas (November 2010 – 40 hrs)

Networking Course. Continuing Education – University Foundation of Las Palmas (November 2011 – 90 hrs)

COMPUTER SKILLS

Microsoft Office – Expert

Programming & DB:

– Expert

C#

– Expert

HTML

– Average

MySql

ActionScript – Average

– Average

Matlab

– Average

Unity3D

Design:

– Average

Flash

– Average

Photoshop

– Average

AutoCAD

LANGUAGES

– Native

Spanish

– Very good (The American School of Las Palmas – 200 hrs)

English

ADDITIONAL INFORMATION

Geographic availability

European Driving License, category Β

Amateur musician (lead vocalist for La Vecina de al Lado music band for 2 years)

Member of the Scouts of Las Palmas

I authorize handling and communication of my personal information.

CV of Nauzet Quintana 2014

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