Supply Chain Customer Service
Resume:
SHABEI QIAN
*** ****** *****, *******, ** *****
****@*****.***
EDUCATION
**/**** – 12/2013
WASHINGTON UNIVERSITY, St Louis, MO
Master of Science in Supply Chain Management
GPA: 3.5/4.0
09/2008 – 03/2012
OHIO STATE UNIVERSITY, Columbus, OH
Bachelor of Science in Logistics and Mathematics
GPA: 3.6/4.0
EXPERIENCE
06/2013 – 08/2013
SUNEDISON, St Peters, MO
Supply Chain Planning Intern
Reorganized the offline database of a key product category, and independently designed an executive level dashboard to
highlight status and pending issues. Improved the supply chain visibility and proactivity by utilizing the dashboard and
visualizing the KPIs.
Automated the dashboard refreshing process with VBA to eliminate manual data retrieval. Created an efficient dashboard
user instruction for continuous utilization.
09/2012 – 12/2012
MEMC ELECTRONIC, St Louis, MO
Student Consultant
Collaborated with a team, addressed and diagnosed major inventory problems of MEMC, and built complex inventory
models for efficient production planning. Communicated with company executives for model validation.
Proposed suggestions for MEMC to maintain 95% customer service level while optimizing the production quantity and
inventory stock.
06/2011 – 08/2011
ADIDAS, Shanghai, China
Supply Chain Project Intern
Worked on the global short lead time project to successfully reduce the lead time of replenishing inventory fro m 4 months to
less than 1 month by applying the concept of JIT and lean production.
Performed cost benefit analysis for moving the manufactory from Indonesia to alternative regions; collaborated with a cross-
functional team to present findings and recommendations to top management.
05/2010 – 07/2010
H&M GROUP, Shanghai, China
Global Sourcing Intern
Liaised with a key supplier and assisted with the negotiation process, identified the cost reduction and quality improvement
opportunities.
Conducted evaluation for 6 local suppliers, presented mid-year performance reviews based on price, time, and quality.
ACTIVITIES
Member of APICS St Louis Chapter
Member of Supply Chain Club at Washington University in St Louis
SKILLS
Advanced Microsoft Office Excel/Word/PowerPoint/Solver; Intermediate VBA; Intermediate SQL
Experience with SAP
Passed APICS CPIM: BSCM and MPR module
Fluent in English and Mandarin
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