Technician Human Resource
Resume:
FORT WAYNE, I N *****
MATTHEW REGEDANZ MATTISCG@HOTMAI L.COM
OBJECTIVE
Seeking an I T position that allows me to use my extensive technical knowledge to benefit
your company while further developing skills and gaining experience.
EDUCATION
ITT Technical Institute – Fort Wayne, I N
Bachelor of Science in Information Systems Security
- Coursework in Pen. Testing, Advanced Linux Hardening, Hacking and Security
Concepts, White Hat Hardening Techniques, Computer Forensics, and Advanced
F irewall Configuration.
Graduated: March 2012
ITT Technical Institute – Fort Wayne, I N
Associate of Science in Computer Science
- Coursework in Advanced M icrosoft Windows OS; Windows Server 2003 and 2008; Basic
Concepts of Routers, Switches, Hubs and Bridges; and Basic Concepts of Linux: Red Had
and Fedora.
Graduated: March 2007
RELEVANT SKIL LS AND KNOWLEDGE
I T Skills
• Installing and configuring hardware and software for desktop/laptops/servers
• Installing and maintaining routers, switches, and fi rewalls
• Diagnosing hardware and software problems and implementing solutions
• Developing security/workstation hardening processes and procedures
Software Technologies Experience
• Microsoft operating systems XP/Vista/7
• Microsoft Servers 2003/2008
• Active Directory/Exchange/DNS/DHCP
• Microsoft Office products 2003/2007
• AS400 System / Heat Tickets System
• Network management tools
• Knowledgeable in C++, Visual Basic and Java
WORK EXPERIENCE
Group Dekko-Fort Wayne, I N
Building Technician
10/21/2013 – Present
• Technician responsible for unloading shipments and arranging stock in the stockroom.
• Understand on drawing schematics and building lights to proper specifications.
• Assist other t rainees in understanding proper and certified light building techniques.
Sears–Fort Wayne, I N
Backroom Associate
7/18/2013 – 11/30/2013
• Associate responsible for unloading shipments and arranging stock in the stockroom.
• Maintain stock for customer’s orders and online purchases.
• Assist customers over the phone and in person for repairs and returns.
Teksystem–Fort Wayne, I N
(Contractor) Frontier
Tech Support Analyst I I, FIS Command Center
6/1/2012 – 7/24/2012
• Technician responsible for managing AS400 Systems, and Heat Ticket Monitoring
Systems.
• Diagnosed and sent Heat t ickets for all the server and vir tual servers for Frontier
servers.
• Assisted with 24/7 365 operation to manage the tickets and running daily/weekly
t asks.
• Organized and sustained a tape and backup system for the entire database and website
host system.
Adecco–Fort Wayne, I N
(Contractor) Lifeline Youth and Family Services
Temporary Network Admin/Hardware and Software Technician
2/1/2012 – 3/23/2012
• Technician responsible for general hardware and software t roubleshooting.
• Diagnosed and repaired servers, desktops, laptops, routers, and switches.
• Maintained the network for 3 locations and video conference staff meetings.
• Assisted customers over the phone and via remote sessions for remote clients.
United States Army Reserves – Fort Wayne, I N
Human Resource Specialist (42A)
07/2005-07/2011 Honorable Discharge
• Employed as a Human Resource Specialist for the 384th M ili tary Police Battalion (I/R).
• Assisted in reviewing and recording all paperwork for the soldiers in the unit.
• Currently holding a Secret Security Clearance.
• Served a 15-month tour of duty in I raq from February 2007-May 2008 as an MP.
• Received a Bronze Star for Valor while serving in I raq.
Kroger /Scotts–Fort Wayne, I N
Dry Grocery Stocker
10/5/2011 – 06/20/2012
• Stocking associate with teambuilding and independent working skills.
• In charge of rotating stock and setting up new grocery i tems.
• Built new displays and restocked shelves.
Contact this candidate