MICHAEL WALLER
**** **** ****** *. 773-***-****
Niles, MI. 49120 ********@*****.***
Profile Hands-on and diverse experience in multimillion dollar
operations, sales and project/ team leadership. Stellar track
record, high attention to detail and extraordinary customer
service. Talented at developing solid partnerships with all
levels of staff, clients, and top industry professionals.
Self-starter with excellent communication, broad interest,
creative thinking and problem solving capabilities. Dedicated
and diligent with exceptionally strong work ethic that
emphasizes customer satisfaction.
Experience HS Renovate, Chicago, IL
Sales Manager
2009 - 2013 Managed and lead sales department of medium size residential
and commercial renovation company with average project value of
$55k
Lead the sales team in sales and increased revenue by 17% and
gross sales of over $1 million
Restructured company wide incentive plan that directly led to
an increase in profit of more than 28%
11 direct reports
2005 - 2008 BEAZER HOMES, Tampa FL
Area Construction Manager
Managed projects valued between $7 million and $200 million
encompassing mixed-use, townhouse, villas and single-family
homes.
Recruited, trained, and motivated team, turning around lowest
performing division in Tampa to highest.
Concurrently served as SWPPP Environment Control Manager with
18 direct reports.
Cultivated, trained and lead a team that converted the lowest
Increased customer satisfaction from 66% to 94%.
1999 - 2005 KB HOME, Austin TX / Denver CO / Orlando FL
Regional Construction Manager
Oversaw single family/town home and villa construction projects
valued between $50 million and $150 million, including up to 7
communities and 15 direct reports.
Actively participated in leadership of team delivering 1,100+
units in 2004.
Directed projects that accounted for one-third of production in
Orlando.
Increased production by 32% while reducing overall cycle time.
Managed only region to maintain customer satisfaction rating of
over 95%
Led development and implementation of Orlando branch's
inaugural construction training program. Incorporated SWPPP
comprehensive quality check point system.
Additional KIMBALL HILL HOMES, Austin / Houston TX
Experience Construction Project Manager/Safety Manager
KOALA POOLS, Houston TX
General Manager
Military UNITED STATES COAST GUARD
Search and Rescue Flight Crew
Honorable Discharge
Education NORTHWESTERN UNIVERSITY Evanston, IL
BS Leadership and Organizational Behavior;
GPA: 3.6
Professional and personal references furnished upon request