Customer Service Representative

Gray Merkley

*** **** ******

Hamilton, Ontario L8S 1Y5

519-***-**** (Mobile)

519-***-**** (Home)

********@********.**

Education:

McMaster University / Hamilton, Ontario

• Second Year Software Engineering Co-op Program

Stratford Central Secondary School / Stratford, Ontario

• Graduated June 2011

• Ontario Secondary High School Diploma

Qualifications:

• Certified CPR, AED, AR, and Standard First Aid / St. Johns Ambulance / June 2013

• G Driver’s License and over five years of driving experience

• Pleasure Craft Operator Card

• Customer service experience in various positions

• Outdoor work experience

Work Experience:

Tim Hortons / Erie Street, Stratford Ontario

2008-2011

• Food preparation

• Cashier

• Stock shelves

• Drive-through window

Sears Canada / Stratford Ontario

2011

• Sales Associate for Electronics/Outdoor/Seasonal/Hardware Departments

• Open and Close Department Register

• Inventory Check

Pro-Safe Safety Engineering Inc. / Stratford Ontario

2012

• Tasks involving office relocation

• Operation of Pro-Safe Vehicle

Wildwood Conservation Area / St. Mary’s Ontario

2013

• Customer Service Representative

• Worked in front gate house and Marina

Volunteer Experience:

Upper Thames River Conservation Authority

• Tree Planting

• Earth Day Clean ups

• Seed collection and cleaning

• Water sampling and stream gauging

Care Stratford

• Yellow Fish Project

Anne Hathaway Residence

• Help provide care for residents

• Served meals to residents

• Provided musical entertainment / Bagpipes

Interests and Activities:

• Stratford Police Bagpipe Band

• Rotary Hockey

• Racquet Sports

• Intramural Basketball Team

• Sailing

• Cross County Skiing

• Golf

Awards:

• Ontario Scholar

• Baldor Electric Company Award for Engineering

• Sir Isaac Newton Physics Contest – Placed in top 25% in Canada

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