Manager Quality Assurance
Resume:
Marquest Taylor II
**** ******* ***** ***** **************@*******.*** Cell: 901-***-****
Cordova, TN 38016 Home: 901-***-****
Career Overview & Objective
Experienced management professional specializing in budgeting, planning, and process
management. Demonstrated attributes includes developing innovative process improvements
that positively affected company profitability. I am currently seeking a position as an Operations
Manager, Supervisor, in a large Distribution Center, Warehouse, or Manufacturing Facility.
Professional Experience
Williams - Sonoma – Memphis, TN October 2013 – December 2013
Seasonal Operations Manager
Managed a team and demonstrated excellent communication, continuous improvement,
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and collaboration skills.
Provided leadership, direction, training and guidance in a lean manufacturing plant.
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Led by example and supported Williams-Sonoma's Mission, Vision and Core Values.
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Managed the productivity, accuracy and efficiency of the distribution staff.
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Met all required metrics and setting new standards during the operation progresses.
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Utilized PKMS for product tracking and managed Labor with Kronos.
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United States Postal Service - Richmond VA January 2010 – May 2013
Manager Distribution Operations
Developed and maintained operational plans to include all business requirements, which
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include labor hours, production costs, KPI reporting, and meeting financial objectives.
Established production and quality control standards, developed budget and cost controls,
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and collected data regarding both internal and external business metrics.
Managed departmental budget, daily production reports, monthly financial claims reports
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associated with business goals.
Maintained high level of floor presence in order to direct the flow of work and allocation
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of labor.
Facilitated workflow meetings to plan strategy, discuss pertinent information, and share
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best practices with management teammates both off going and oncoming.
Facilitated and encouraged continual improvement processes to make the operation more
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effective and flexible.
Directed business processes to receive, process, and ship product to customers in an
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accurate and timely manner, while optimizing operational results.
United States Postal Service - Memphis, TN May 1995 – January 2010
Supervisor Distribution Operations
Staffed, trained, evaluated and developed team members.
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Supervised the daily activities of the warehouse/Distribution Center.
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Schedule distribution team members to meet the demands of the facility.
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Oversaw shipping and receiving functions as applicable.
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Secured company assets, knowledgeable of OSHA regulations.
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Managed within labor and OPEX budget.
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Core Competencies
Determined staffing requirements based on variances in seasonal production
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Reviewed, analyzed, and evaluated production reports against predetermined targets
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Demonstrated the ability to multitask and make decisions under pressure
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Fostered team relationships while remaining focused on continuous improvement
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Provided safe and clean working environments, reviewed accident reports, and
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investigated industrial accidents.
Military
United States Marine Corps 1986-1993
Non-Commissioned Officer
Led troops during Desert Shield and Desert Storm
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Maintained Aircraft during 10,000 sorties
Expanded maintenance procedures to accommodate environment
Quality Assurance Collateral Duty Inspector
Education
University of Phoenix - Memphis Campus 2004 - 2008
Earned 84 credits toward 120 BSBM
Memphis State University 1985-1986
2653 Country Glade Dr.
Cordova, TN 38016
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04/15/14
Dear HR Manager,
I am currently seeking employment with your company as an Operations Supervisor. Your
commitment to excellence as a Global leader in Food Manufacturing has sparked my desire to
become a team member.
Having over 18 years of experience in processing and distribution, I’ve been very instrumental in
increasing productivity, while reducing total operational expense. As a Manager Distribution
Operations, my leadership has changed the environmental culture, increased productivity by 25
%, and reduced industrial accidents by 10 %. A self-motivator and driven individual, my unique
skill set is increased production. A data driven proven team member, who understands the needs
of your company, I bring excellent lean manufacturing and continuous improvement skills that
are result oriented.
I would enjoy an opportunity to interview for the open position, and or discuss what your hiring
plans. I will continue to check the careers section of your website and my email for all
correspondence. I look forward to hearing from you soon, and if there’s any other information
you need, I will be glad to provide. Thank you for your consideration in this regard.
Sincerely,
Marquest Taylor II
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