Customer Service Administrative Assistant

ASHLEY TUCKER

***** ****** ***** **** *****, TX *6078 817-***-**** ******.********@*****.***

OBJECTIVE

Recent college graduate looking to obtain a professional and challenging, long term position that will allow me to utilize my

skills and education. I excel under pressure and work well with deadlines.

EXPERIENCE

administrative assistant johnny’s computer solutions 2011-current

Responsible for appointment scheduling, customer service and follow-up, sales, building revenue through social networking,

maintaining loyal and professional relationships with customers, clerical duties.

Site manager clayton yes 2009-2011

Managed an academic-enriched program. Responsible for employee management, clerical duties, state licensing

mandates/regulations, and program efficiency.

Site director/administrative assistant klc champions 2008-2009

Directed an advanced academic program. Responsible for employee supervision, accounts payable and receivable, clerical

duties, bookkeeping, budgeting, curriculum planning, and overall efficiency of program.

sales & MAGNOLIA ADMIN best buy magnolia 2005-2008

Sold high-end theater equipment in high volume store in addition to administration. Responsible for scheduling customer

installations, customer service and satisfaction, customer follow-up, credit card applications, employee scheduling, and clerical

duties.

EDUCATION

BA DEGREE 2013 Texas woman’s university

Major: English

Minor: Government

Related coursework: Member of Sigma Tau Delta and International English Honor’s Society, Book Club, School Newspaper

Associate’s DEGREE 2011 tARRANT COUNTY COLLEGE

Major: General

SKILLS & ABILITIES

Extensive customer service skills

Successful sales experience

Clerical experience

Excellent comprehensive and analytical skills

Experience in proof-reading, editing, professional writing, and professional communication

Proficient in Apple and Windows operating systems, Microsoft: Word, Excel, PowerPoint, Adobe Photoshop

Experienced photographer

Knows some Spanish, working toward fluency

REFERENCES

Marvin Poynor 817-***-**** – Accountant – IPS Custom Automation

Greg Lloyd 817-***-**** – General Manager – Best Buy

John Love 817-***-**** – Business Owner – Johnny’s Computer Solutions

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