Customer Service Sales
Resume:
Joanne Escalet
AURORA, COLORADO, 80012 UNITED STATES
*********@*****.***
Professional Experience
**/* *******, ******, ******** UNITED STATES
Customer Service, Nov 2013 – present
Handled escalations in a timely matter. Make it right for the customer.
ADVANTAGE SECURITY, AURORA, COLORADO UNITED STATES
Gate Attendant, Dec 2001 – Oct 2011
Gate Attendant for a private residential community. Wrote up reports regarding security matters.
Maintained a private facility regarding cleanliness. Used problem solving techniques. to resolve
security issues.
Education
COCHISE COLLEGE,, COLORADO UNITED STATES
Associate of Liberal Arts, Dec 1991
Penn Foster Career School October 2013Currently studying a medical records program.
GOODWILL JOB TRAINING,, COLORADO UNITED STATES
Oct 2011-Oct 2011
Trained in Microsoft office through the Goodwill Job Training Program.
Trained in excel in the Goodwill Job Training Program.
Additional Skills
Able to resolve escalations through being trained in a customer service environment.
Used problem solving techniques to resolve security matters.
Managed a unique cellular store in a retail environment.
Four years of sales experience involving phones sales.
Received awards for being a top salesperson in a call center environment.
Sold product such as sprint, cable services, pizza.
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