Customer Service Representative

Lawrencia Alexander

District *** - Bus Monitor

Peoria, IL

******************@*****.*** - 309-***-****

Seeking a full-time opportunity.

WORK EXPERIENCE

Home Care Aide

Comfort keepers - Peoria, IL - January 2014 to Present

Responsibilities

Sit with patients over night, and make sure they don't fall or harm themselves

Accomplishments

The job makes me want to stay involved with the elderly

Assist children

Bus Monitor - Peoria, IL - October 2012 to Present

while getting on and off the bus safely

* Following basic principles of early childhood development

* Establishing a good relationship with the children

Waitress

Bullpen - Peoria, IL - November 2012 to April 2013

Serve customer needs

* Solid communication and multitasking

* Taking and Serving Orders

Cashier/Cook

Burger King - Peoria, IL - April 2012 to October 2012

Customer Service; Ran front end

* Ran register and counted registers

* Prepared food and served food

Event Specialist

Sam's Club - Peoria, IL - March 2012 to July 2012

Customer Service

* Demonstrate food/product

* Solid communication and multitasking

Customer Service Representative

Volt Services - Peoria, IL - December 2011 to March 2012

-Customer Service

-Multitasking

-Assit customers with different tax packages that they've ordered for their tax software

-Emailing

-Excel,Access,Powerpoint

-Inbound calling

EDUCATION

Diploma

Peoria High School - Peoria, IL

August 2004 to May 2008

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