Manager High School
Resume:
Nasir Jordan Square
(*** Bellevue Ave) Trenton, NJ 08618
Phone: 609-***-**** E-Mail: **********@**.***
Objective
Seeking a challenging career that utilizes my skills in my area of competence and enriches my
knowledge, and gives me a chance to be part of a team that contributes towards the growth of the
organization, thereby yielding the twin benefits of job satisfaction and convenient professional growth
Experience
Wal-Mart/Asset Protection Associate January 2013 - present
Provide excellent service to customers while maintaining strict security.
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Ensure goods carried by customers are labeled appropriately to avoid any theft.
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Check the receipts of bulk or high value merchandise going out of the premises.
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Monitor the premises for any thefts and fraud activities.
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Ensure that no merchandise leaves the premises without payment.
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Develop in-depth knowledge of department operations and security systems.
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Respond promptly to alarms according to company guidelines.
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Identify and communicate any suspicious activity to Operations Manager.
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Investigate frauds and thefts as directed by the Manager.
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Implement safety and security programs for premises.
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Perform scanning and bag checking of all employees when they leave the building.
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Carry out daily security checks of the warehouse.
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Generate daily and weekly cargo loss reports and circulate to appropriate personnel.
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Monitor department operations everyday to check any violations of company polices regarding
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safety and property and personal hazards.
Report violations and incidents to Operations Manager to take corrective actions.
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Perform routine testing and maintenance of security systems and fire alarms.
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Wal-Mart/Warehouse/Dock Unloader August 2012 – January 2013
Unloaded and processed incoming merchandise
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Moved, stored and transferred merchandise
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Maintained stock in an ordered fashion on shelves or in correct locations
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Processed outbound shipments of inventory via UPS and commercial carrier
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Maintained a clean and safe condition of equipment and work area
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Adecco/Call Center Representative September 2011 – July 2011
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Answered to telephone complaints via scripts and procedures.
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Compiled information and resolved inquiries and logged customer calls.
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Confabulated regarding appropriate resolution options.
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Informed customers about services available and assessed customer needs.
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Ensured that excellent service was provided to customers.
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Communicated relevant customer feedback including requests to Manager on Duty.
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Education
Mercer County Community College September 2010 - present
Currently enrolled in the liberal arts program, seeking to pursue a degree in graphic design and
journalism.
Trenton Central High School September 2005 – June 2009
Graduated in top 20% of class, received High School Diploma.
Skills
Able to perform multiple tasks simultaneously
Profound ability to follow and accomplish instructions with minimal supervision
Skilled in climbing ladders to maintain upper storage
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Strong communication skills
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Excellent ability to adapt to difficult situations
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Detail oriented
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Capable problem solver
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Good organizational skills
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Working knowledge of visual basic
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Time and project management
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•Leadership skills
Certifications
• S.O.R.A. licensed officer (New Jersey)
Contact this candidate