Customer Service High School

CHAURICE A. MOORE

** **** *****

Park Forest IL, 60466

708-***-****

*************@*****.***

OBJECTIVE:

To obtain a professional & challenging position that allows the opportunity

to utilize employment skills developed through work experience and

education.

EDUCATION:

Sierra High School Colorado Springs, CO

Completed: 9th-10th grade

Rich East High School Park Forest, IL

Completed: 11th-12th grade Graduation Date: May

2012

Prairie State College Chicago Heights, IL

Current

SUMMARY of SKILLS:

. Excellent Customer Service

. Strong telephone etiquette

. Ability to document and sort files

. Exposed to planning & scheduling

. Strong communication skills (verbal & written)

. Ability to communicate effectively

. Highly professional in Microsoft Office Skills

EDUCATIONAL COURSE HISTORY:

. Intro to Micro Computers

. Microsoft Word & Excel

. Business Communications

. Accounting

. Small Business Management

. Professional Development

EMPLOYMENT HISTORY:

Taco Bell: Park Forest, IL

. Assisted management with inventory control July 2011-March

2012

. Resolved complaints promptly & professionally

Rico's Pizza: Homewood, IL

Aug 2012-Dec 2012

. Cashier

. Food Handler

Dollar Tree: Chicago Heights, IL

March 2013-May 2013

. Cashier

. Stocker

Xerox: Bolingbrook, IL

Sept 2013- Current

. Customer Service Rep

. Handling Incoming & Outgoing calls

. Managing accounts

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