Icecis Williams
Saint Louis, MO. 63138
T: 314-***-****
**************@*****.***
Skills and Experience:
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+5 Years of Exceptional and Polished Customer Service Experience
•
Data Entry
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+2 Years of Efficient and compliant Clerical Experience
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Filing and records management abilities with and emphasis of policies and procedures
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Outstanding ability to work with a team or an individual basis in order to produce maximum
work load output.
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MS Office Software, In bound/Out bound calls, Scheduling, faxing and more
Summary Of Experience:
Hilton Hotel
Currently employed
Clean hotel rooms as a housekeeper, assisting customers with all needs and requests in a friendly
manner.
London's Wing House
September 2012 - April 2013
Utilized Amazing customer service to assist all patrons. Maintaining operation of the Register-
Food Line-making sure food was properly prepared, make sure area stayed sanitized at all times.
Facilitated cash tender and financial collections as needed.
Assisted with any clerical duties that may have arisen in work place.
Ultimate Staffing
Dec. 2011-July 2012
Customer Service
Inbound call center, assisting health plan members in scheduling transportation to and from their
doctors appointments.
Next Generation Day Care
June 2010- October 2010
Teachers Assists
Provided unsurpassed customer service to clientele. Serving food tray,sanitize bathroom and
classroom as needed. Provided document collections and certifications.
Maintained an avid appearance with students in order to proactively provide best care possible.
Rally’s
Nov 2007- October 2009
Cashier
Utilized Amazing customer service to assist all patrons. Maintaining operation of the Register-
Food Line-making sure food was properly prepared,make sure area stayed sanitized at all times.
Facilitated cash tender and financial collections as needed.
Assisted with any clerical duties that may have arisen in work place.
Education
2009
Riverview Senior High- Diploma awarded