Customer Service Medical Billing
Resume:
Brittany Reese
Lithonia, GA *0038
*.******@*****.***
Objective:
To secure a challenging position in a medical office where I can utilize my skills and experience in
medical billing and coding and customer service.
Skills and Qualifications:
• ICD-9-CM & CPT Coding
•
• Medicaid
Familiar with CMS 1500 Forms
•
• Medicare Part B
Medical Terminology
•
• CMO’s
HCPCS
•
• Commercial Insurance
Microsoft Office Administration
•
• Medical Office Accounting
Extensive customer service skills
•
• Centricity
Medical Manager
•
• A/R
Payment Posting
Education:
Sanford-Brown College Atlanta, GA
March2013-March2014
Reference available upon request
Work Experience:
LOWE’S HOME IMPROVEMENT Lilburn, GA
Customer Service Associate / Cashier 03/2011-Present
Answer and direct incoming telephone calls
Maintain daily cash logs, process credit card applications
Balance and close books daily
Resolve all problems or conflicts successfully
Ensure total customer satisfaction and shopping experience by adhering to customer’s needs
to ensure return visits
Prepare invoices for customer pick up and outgoing truck deliveries
MIDTOWN UROLOGY Atlanta, GA
Medical Billing & Coding 02/2014-03/2014
• Check daily payment posting
• Answer and assist patients with billing information
• Follow up on outstanding balances
• Resubmit and resolve claim issues
Reference available upon request
Contact this candidate