Customer Service Sales

RICHARD JOYNOR

*** *. *** **., ***********, TN * 7040 H : 865-***-**** C : 865-***-**** r ************@*****.***

SUMMARY

I am a graduate of Austin Peay State University with a Bachelor of Science Degree in Computer

Science, Information Systems concentration. I also have a double minor in General Business and

Mobile Application Development (Android programming for mobile devices). I self-funded my way

through school as I aspire to transition from a career in retail sales/customer service to one in the

computer industry. I have a strong work ethic and an expectation for excellence, as well as a passion

for programming which I would love to bring into the workplace.

HIGHLIGHTS

Experienced in programming for Proficient in SQL/Database

Android-based devices Creation and Administration

Proficient in C++ Proficient in HTML/CSS

Proficient in Java /Javascript/PHP

Proficient in XML Experienced in Object-Oriented

Comfortable in both a GUI and Design

command-line environment Experienced in file

Experienced with Linux processing/sorting algorithms

ACCOMPLISHMENTS

B.S. in Computer Science, Information Systems concentration

Double minor in General Business and Mobile Application Development

GPA: 3.33/4.0

Dean's List, 5 semesters

Extensive experience with programming of Android applications

Proficient in the use of advanced sorting algorithms and file processing on

large-scale file systems

Co-created a database and front-end for the handling of various business

activities for a real estate company

Knowledgeable in the use of MS SQL Server, MS Visual Studio, Eclipse, et al.

WORK EXPERIENCE

Asistant Store Manager

06/2006 to C urrent

Gamestop - C larksville, T N

Current responsibilities include supervising store employees, creating the

weekly schedule, opening and closing the store, interviewing prospective

employees for open positions, handling shipment and product placement,

visual merchandising, and tracking sales metrics to maximize profits.

Supervisor/Lead

07/2000 to 06/2006

Old Navy - C larksville, T N

Began as part-time holiday help, advanced to lead cashier, then shipment

supervisor, and finally full-time department lead. Oversaw the arrival and

placement of shipped product to the store, handled counting and distribution

of money in the registers, managed and marketed all aspects of the women's

clothing department of the store.

Newspaper Delivery

07/2000 to 07/2001

Tennesseean - C larksville, T N

Delivered newspapers nightly, performed this job concurrently with Old Navy

for one year.

EDUCATION

Bachelor of Science: C omputer Science

2013

Austin Peay State University - C larksville, T N, U S A

Information Systems concentration

Double minor in General Business and Mobile Application Development

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