Customer Service Sales

Patrick Thompson

Mississauga, ON

*******.****.**********@*****.*** - 416-***-****

WORK EXPERIENCE

Sales Associate

Toronto Blue Jays - Toronto, ON - March 2013 to Present

Service customers' needs by maintaining a complete understanding of all systems and products available in

the store and greeting customers in a timely manner;

• Maximize sales potential in by placing orders with the central store to maintain ideal levels of inventory

• Enhance the brand image through the promotion of new and popular products

• Ensure that displays and appearance of the store relate to specific promotional events for the Toronto Blue

Jays

Customer Representative Associate

Merchandise - September 2012 to Present

Mark's Work Warehouse

• Facilitate ease of shopping for customers through efficient and effective merchandise processing

• Ensure productivity goals were reached through the constant replenishment of stock, maintaining in-store

fixtures and guaranteed backroom organization

• Maintain presentation and fitting room standards by re-folding, re-stacking, re-hanging, and re-sizing

• Assist in the process of filling business accounts and prioritize the needs of clients

Order Filler

Canadian Tire Corporation - June 2012 to August 2012

Obtained products from aisles, then ensured that the accurate number and type of product was loaded and

shipped according to pick tickets

• Carried and transported orders to shipping locations with material handling equipment

• Staging and prepping the merchandise for delivery

• Keeping the warehouse clean and in order

Backshop Attendant

Toronto Golf Club - Toronto, ON - 2007 to 2011

Facilitated members' golf rounds by cleaning clubs, moving bags, etc

• Organized and maintained the backshop

• Caddied for golfers in special tournaments and events

• Communicated with members and staff to maximize member and guest experience

Accomplishments & Interests

• Recipient of the Matt Foy hockey exit scholarship award

• Awarded the Stadium Star that recognizes and rewards outstanding customer service

• Avid fan of the Toronto Blue Jays, and the Toronto Maple Leafs

EDUCATION

Bachelor of Arts in Criminal Justice and Public Policy

University of Guelph - Guelph, ON

2009 to 2013

SKILLS

• Customer Oriented; 7 years of customer and retail experience • Strong organizational skills • Outstanding

customer service; awarded the Stadium Star that recognizes and rewards outstanding customer service

• Exceptional oral and written communication skills • Excels independently, and in team work settings •

Effectively handles multiple tasks in fast paced environments • Excellent problem solving skills • Proficient in

MS Office Suite • Basic knowledge of SQL, and Microsoft Access

LINKS

http://ca.linkedin.com/in/patrickmarkthompson

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