Quality Assurance Customer Service

ANDREW STEELE

**** ******* **., *******, ** *****, Cellular 662-***-**** • ***********@*****.***

MATERIAL HANDLER / QUALITY ASSURANCE / CUSTOMER SERVICE

OBJECTIVE

To obtain a position as a team-player in a people-oriented organization where I can maximize my

productivity / distribution experience in a challenging environment to achieve the corporate goals.

HIGHLIGHTS OF EXPERIENCE

h Over 5 years of manufacturing experience in an orthopedic position involving inspecting parts to

blueprints using measuring instruments, such as micrometer and calipers.

h Primarily responsible for using technical equipment, measuring techniques and advanced use of PC

and mainframe computer system that extends beyond, but also includes, the responsibilities of

inspection of finished and purchased products, raw materials, or miscellaneous supplies.

h Performs visual, basic dimensional and documentation inspection per specified procedures within

framework of the FDA Good Manufacturing Practices (GMPs) and ISO 9001 standards.

h Applies established technical skills and develops advanced skills using tools and equipment, such as RF

scanners and forklifts, appropriate for the position or specialization.

h Recognizes and solves typical problems that can occur in own work area; evaluates and selects

solutions from established options.

WORK HISTORY

Distribution Clerk- Randstad Staffing Agency, Memphis, TN 2013 - Present

Animal Facilities Attendant I- St. Jude Children's Research Hospital, Memphis, 2013 - Present

TN

Seasonal Package Handler- UPS, Memphis, TN 2012 - 2013

Finisher II / Quality Assurance Tech.- Smith & Nephew, Memphis, TN 2007 - 2012

Cashier / Cart Pusher- Walmart, Memphis, TN 2006 - 2007

Stocker / Cashier- Dollar General, Chattanooga, TN 2004 - 2006

EDUCATION AND TRAINING

A.A.S., Business and Commerce, Quality and Productivity Concentration, 2013-2015

Southwest Tennessee Community College, Memphis, TN

Basic Lift Truck Safety Training Program, 2009

Young & Associates Industrial Safety, Smith & Nephew, Memphis, TN

Bachelor of Science, Electrical Engineering, 2004-2006

University of Tennessee at Chattanooga, Chattanooga, Tennessee

H.S. Diploma, 2004

South Side High School, Memphis, TN

Mr. South Side in 2003-2004 H.S. Coronation

SKILLS

OSHA Regulations, FDA GMPs, ISO 9001 Standards, Cashier Operation, Effective Listening, Good

Memory, Flexible, Positive Persuasion, Patience, Negotiation, Critical Thinking, Problem Solving, Time

Management, SAP, RF Scanner, Forklift Operation, Hazardous Materials, Safety, Fire Prevention,

Blueprint Reading, Geometric Tolerancing, Quality Inspection, Material Deployment, Chemical Finishing,

Chromium Plating, Laser Etching, Electro Polish, Glass Bead, Fiber Wheels, Passivation, 5S, Lean

Manufacturing, Machine Sump, Pressure Washer

EXTRACURRICULAR

As an active YMCA member of Memphis & the Mid-South, we strongly believe that nurturing the potential

of kids, helping people live healthier, and supporting our neighbors are fundamental to strengthening

communities.

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