Customer Service Sales

JO MORRIS

**** **** ** *** ****. * ***********@*****.***

Clearwater, Fl 33755 727-***-****

SUMMARY OF QUALIFICATIONS

Accomplished professional offering excellent customer service and sales experience. Strong

planner and problem solver. Readily adapts to change. Works well on teams or independently.

Self motivated, positive, honest, and reliable.

Proficent: Microsoft Office Time and Task Management

Effective Oral & Written Communication Focused, Versatile, and Dependable

Quality Excellent Customer Service

PROFESSIONAL EXPERIENCE

Licensed Real Estate Broker/Customer Service and Sales Management

2009-current Jo Morris Realty and Various Contractors - Clearwater, FL

Perform all administrative duties providing excellent time/task management, quality sales

production, and customer service.

Resourse, researche, and develope real estate sales leadership, marketing, and production utilizing

various PC systems.

Retail Sales Representative/Customer Service and Sales Management

2010-2012 Crossmark, Inc. - Hickory, NC

Provided excellent customer service, time/task management, and quality sales production.

Developed creative sales and marketing ideas for business owners.

Described product and explained retail pricing features and benefits utilizng but not limited to

handheld devices.

Utilized company PC interfaced programs to report surveys and support statistics for 400+ retail

accounts.

Realtor- Sales Associate/Customer Service and Sales Management

2005-2009 Coldwell Banker - St. Petersburg, FL

Provided excellent customer service, quality sales production, and time/task management.

Procured safe acquisitions and quality products of real properties for a principle.

Consulted with clients on local real estate market conditions utiling various computer programs

and PC skills.

Facilitated, but not limited to real estate contracts, closings, pest control, financing, and escrows.

Education/Certifications

Liberal Arts and Sciences: St. Petersburg College, St. Petersburg, FL

Customer Service Management: Pinellas Technical Education Center, Clearwater, FL

Real Estate Certification Program: East Tennessee State University: Johnson City, TN.

Real Estate Broker: DBPR - #BK3136500

*Part time and various contract positions not mentioned on resume.

*References upon request.

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