**** **** ****** ****, ******, ONT, L*T *Y*
PHONE 905-***-**** . E-MAIL ******@****.***
DANIA KHALD
OBJECTIVE
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To attain a position in a fast-paced growing environment that will allow me
to utilize my extensive knowledge of strong communications skills,
organizational abilities, and experience in health care to develop further
knowledge and experience for future goals.
SKILLS AND ABILITIES
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Communication skills
. Fluent in Arabic and English
. Maintained excellent customer relations and developed customer
understanding while working at ABC Global Inc., volunteering at
Leisure world and also while working at Erin Mills Vision Centre.
. Created a positive first impression for customers through an energetic
attitude while working at Sirens and Erin Mills Vision Centre.
. Greeted and assisted customers in a friendly, professional manner as a
sales associate working for Sirens and Erin Mills Vision Centre.
. Assisting residents with daily care routines such as hygiene and
feeding while volunteering at Leisure world.
Administrative and Organizational Skills
. Performed day-to-day administrative duties, including answering the
phone, filing, copying, sorting, disturbing and faxing while working
at ABC Global Inc. and while working at Erin Mills Vision Centre.
. Keep neat and organized notes and files for school.
. Receiving, checking and sending prescription orders while working at
Erin Mills Vision Centre.
Teamwork skills
. Maintained a strong collaborative relationship with the team and
assisted them in decision- making while working at LSAT exam, Sirens
and while volunteering at Leisure World.
. Offered assistance during critical times when help was needed while
volunteering at Leisure world.
. Assisted personal support worker (PSW) with resident care while
volunteering at Leisure world.
EDUCATION AND AWARDS
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2010 - Present University of Toronto Mississauga
Mississauga, Ontario
2006 - 2010 St. Francis Xavier Catholic S.S
Mississauga, Ontario
. Received OSSD June 2010
. Enrolled in specialist high skills major program in health and
wellness
. Certifications include: CPR/SFA, falls prevention and infection
control
EMPLOYMENT
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2011 - 2014 Erin Mills Vision Centre
Mississauga, Ontario
Dispensary Assistant
2009 - 2013 Sirens
Mississauga, Ontario
Sales representative and Cashier
2007 - 2009 ABC Global Inc.
Concord, Ontario
Office Manager
VOLUNTEER EXPERIENCE
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2008 - 2010 General Helper and Personal Support Worker Leisure world
- CGC
2013 - Present Crisis Line Volunteer North Halton Distress
Centre
REFERENCES
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Available upon request