Customer Service Representative
Resume:
Tainabelle Joseph
Mansfield, Ma 02048
****************@*****.***
Objective A college student with great communication and interpersonal skills, looking to learn
and be a part of an organization that will allow me to increase my knowledge of the
Health Care field as well as expand my knowledge and work experience.
Skills Altruism, Leadership, Organization, Reliability, Time management, Quick learner,
Microsoft word (47 wpm), Microsoft Spreadsheet, Adaptability, Budgeting,
Communication, bi-lingual (Haitian Creole), Multi-tasking, Detail oriented
Education John D. O’Bryant School of Mathematics and Science
Boston, MA
Class of 2007
Roxbury Community College
Roxbury, MA
Work Experience
Maximus Boston Boston, MA
Customer Service Representative May 2012 to November 2012
- Respond to a high-volume of incoming calls
- Investigate all third party resources and comply with systems and administrative requirements
- Complete all related paperwork and necessary forms including enrollment forms
- Conduct all interactions with members and providers in a discreet, courteous, professional manner
- analyze member problems and develop solutions
Legal Sea Foods Chestnut Hill, MA
Hostess August 2011 to Present
- Greet guests and spark friendly conversation
- Guide guests to dining room
- Answer phones cordially and politely
- Provide great customer service and leave a lasting impression
California Pizza Kitchen Cambridge, MA
Server December 2010 to July 2011
- Serve meals as quick and efficiently as possible
- Handle money responsibly
- Provide excellent customer service and satisfaction
- Follow company guidelines to ensure quality service
Stop and Shop Grocery Brookline, MA
Cashier October 2008 to December 2010
- Operate cash register accurately and efficiently
- Assist customers
- Handle money responsibly
Mission Safe Boston, MA
Youth Leader June 2005 to May 2007
- Volunteer work
- Conduct and organize youth events or showcases
- Non- Profit Organization
- Tutoring
- Participate in various Community based projects
Contact this candidate