Customer Service High School

Location:

Posted:

April 21, 2014

Sabrina Bostick

Hollywood, FL

**************@*****.*** - 305-***-****

WORK EXPERIENCE

Supervisor

TELEPERFORMANCE - North Lauderdale, FL - 2010 to Present

Sabrina Bostick

Hollywood, FL 33024

CUSTOMER SERVICE PROFESSIONAL

OBJECTIVE

To obtain an entry level posting with a company that develops its employees through education and structure,

A company where promotions are based on performance.

Synopsis ofAchievements

•2013 Early Childcare Training Certifications

•Gold and Silver Medal for partnership participation in the 2004

•Special Olympic Games: Spartanburg, SC

Employment

Teleperformance USA SC /FL

2008 - Present

Representative

Building a lasting relationship with customers. Provided customer service and technical support while

taking in-bound phone calls. Assisted with trouble-shooting and problem solving. Provided customer service

and technical support to assist customers with computer questions and assure computers were working

appropriately. Help with installation, configuration and troubleshooting basic PC hardware. Took inbound

phone calls, answering billing and also creating complex orders in different order management systems. Also

multitasking and demonstrate advanced knowledge of Client products. And most importantly quality customer

service

Fantasy Island Daycare Center Columbia, SC

2006 - 2008

Caregiver

•Day to day structuring and development of adolescents in a classroom atmosphere. Developing self-help

skills and all early childhood learning needs.

Education

Eau Claire High School Columbia, SC

High School Diploma

References Furnished Upon Request