Vonna LamVonna LamVonna Lam
** *******, ******, ********** *****
Mobile: +1-626-***-**** Email: ********@*****.***
[V.L]
Objective
Third year undergraduate university student, having strong desires to gain corporate experiences during the completion of
a degree. Past internships were attained in hospitality, marketing, and also full time tutoring, educating those with less
language exposure. Prior to going to school, the internships were attained in Taipei, Hong Kong and USA respectively. An
outgoing person armored with strong interpersonal skills hoping to build a career flourishing firms and businesses.
Experience
The Blackstone Group (Hong Kong) Guest Relations Officer: April 2013
- Provided strategic input to increase efficiency when clients arrived for meetings
- Assisted clients to designated rooms whilst providing good conversational skills and brief firm presentations
- Helped deliver mail, picked up phone calls and contributing to management needs, being beneficiary to the
consumers simultaneously
- Acknowledged each co-worker’s needs, managing their files whilst delivering required documents and drinks
every morning
- Delivered strong management skills, giving instructions to room attendants who brought guests to their meeting
rooms
Rewoodshore Resources Ltd. (Hong Kong) Internship: January 2013
- Analyzed expenses for client investment companies, presenting insights and written summary
- Assisted Sales to traders who were institutional investors, providing strategic analysis and forecasts, creating
efficiency among the coaches
- Identified how to increase investor's retention rate, designing a method to save more than USD $50,000
- Completed each deadline when delivering the investment projects to clients, increasing efficiency skills
Tzuchi Academic (California, USA), Assistant: October - December 2012
- Translated books and scripts in Chinese for the students incapable of reading the language
- Gave story presentations and participated in a teaching event for kindergarten students
- Taught children methods of problem solving through story reading and applying games to methods of teaching
- Promoted new activities, writing articles in excellent English for fellow employees
- Organized presentations for occasions and events each week
Taipei Garden Hotel (Taipei, Taiwan) Internship: June - August 2012
- Processed and developed a creative and fast way to memorize all key structures of the building in a short period
of time
- Cooperated with co-workers to initiate new enrichment activities for the hotel guests
- While taking on new projects, presented strong leadership towards new group members, building strong
relationships and competing the deadlines and priorities in core liabilities
- Skilled public speaker and communicator. Presented for in-service receptionist on site of the hotel, providing
excellent customer satisfaction
- Developed a new process to make receiving and dialing calls more efficient for the other members of the faculty
Education
Irvine Valley College - June 2015
- Enrolled in Bachelor of Communications and Journalism
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Vonna
Lam
Mount San Antonio College, California - 2012
- College Transition Program
Berkeley High School, Berkeley, California - 2011
- High School Diploma
Voluntary Services
Tzuchi - Hurricane Sandy Relief
November 2012, Los Angeles, CA
- Worked as a team efficiently to promote the aftermath of Hurricane Sandy, organizing group events to
accumulate donations
- Raised over USD $300,000 worldwide
Orbis - Community service
October 2009, Taipei, TW
- Led over 60 full time employees and students in the event, providing information about the brochures and
competing deadlines
- Focused on providing satisfaction to the customers in the event, taking initiative to lead them through the event,
boosting overall communication skills by contacting people from different backgrounds and cultures
Additional Information
Languages - English (Native), Mandarin (Native), Cantonese (Fluent), Taiwanese (Conversant), Spanish (Conversant),
French (Familiar)
Computing –Microsoft Office, Java script/html coding, Eclipse (Developing software) and Peachtree
Interests - Dancing, food and wine tasting, computer software, learning languages, traveling, advanced track and field
running, foreign films and cooking Chinese cuisine
Nationality - Citizen of United States and Taiwan, and a Hong Kong Permanent Resident
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