Customer Service Sales

Location:

Posted:

April 20, 2014

Alan

Shrubsall

**** ********@******.***

Qualifications Summary

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• Experience in direct sales and building rapport with clientele

• Fourteen years of practice stocking merchandise and counting inventory

• Successfully manages and runs toy shows on a bimonthly basis

• Delivers a superior customer service on a daily basis

• Strong organizational and interpersonal skills

• Proven ability to successfully meet new challenges

• Learns quickly and works well under pressure and deadlines

Employment Experience

Business Partner – Educational Toy Outlet

1990 - 2014

21 year partnership in successful local supply business

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• Stocks merchandise on truck and counts inventory on weekly basis

• Develops rapport with Customers while selling Arts and Craft products

• Drives 16’ Cube Van all across Ontario to deliver merchandise to clientele

• Handles all maintenance on commercial vehicles

• Responsible for the purchasing, shipping and receiving of all products.

CMI Direct Sales

1983 – 1990

• Supervised and manage a sales team

• Responsible for daily planning and motivating staff

• Conflict management and resolution; aided in employee issues and enquiries.

• Direct sales and customer service on a day to day basis

Education and Training

Fanshaw College 1974-1975

Degree in Child Care

Humber College 1980-1981

Degree in Music

References Available Upon Request