Project Manager Developer
Resume:
Michael "Mic" Helms
**** ******** *****, **********, ********** . 719-***-**** .
**********@*****.***
Senior Information Systems Engineer-Web Application Developer-Director of
Technology
Adept polymath IT professional with robust experience in multiple venues
and industries having a proven history of seamless integration into
challenging environments. Consistently ascertains, proposes, and
incorporates best-practice, bottom-line-sensitive solutions with primary
focus on efficiency and revenue generation. Leads and assists others to
internally adopt and incorporate new technology and business paradigms.
Locates potential problem areas and provides real solutions while
continuously maintaining an autodidact approach to technology.
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QUALIFICATION HIGHLIGHTS
. Self-motivated, resourceful, adaptable, articulate, detail-oriented,
synergistic, well-rounded and adept in any role, including system
administration, network management, team leadership, database
management, and pivotal in the architecture, design, and implementation
of any system.
. Possess extensive and diverse experience and understanding encompassing
all aspects of software and data management systems design, security,
and timely implementation.
. Solid team leadership, project management, and executive communication
exhibiting proficiency in leading and mentoring individuals to maximize
levels of productivity.
. Firm grasp of projecting contingencies within the realm of project
engineering, planning, management, and execution and those arising from
third party relationships.
. Experienced in integrating disparaged systems creating homogenous
relationships amongst otherwise singular entities, both technologically
and interpersonally.
. Completely comfortable gathering client requirements and providing
solutions.
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TECHNICAL EXPERTISE
Platforms Linux (Ubuntu, CentOS, RedHat), LAMP Windows Server (x64/x32),
Microsoft Virtual Server, Windows 7, Win 2000
Professional/Server, Solaris 8, Xen, Mac OSX/Server/OS9,
Asterisk IPX, PBX, Amazon Web Services, EC2
Languages PHP, Perl, ASP, Cold Fusion 8, C++, SQL, Visual Basic, VB
script, Pascal, XML/Schema&DTD, Ruby, DHTML, JQuery, AJAX,
JavaScript, HTML, CSS,
Network TCP/IP, Cisco, Routers, Firewalls, 802.11g/n, WEP, T1c, Telco
D-Mark termination, VPN, RAS, SSL, DMZ, VOIP, IPX/PBX
Tools and MS Office, InfoPath, Remedy AR, HEAT, Perforce, PVCS Tracker,
Application TestTrak, CVS, Source Safe, Web Trends, Google Analytics,
s Visual Studio, Macromedia HomeSite and Dreamweaver, Adobe
Photoshop CS5, Acrobat Pro, Verisign, Creative Manager Pro,
Visio
Application MySQL, Oracle SQL, SQL Server/Mail, IIS, Apache, Xmail,
Exchange Server, LDAP, SBS, Sage CRM/ PRO, Windows Shared
Servers and Services, SharePoint Portal, Cookie-less persistent Apache
Services Sessions, DNS, DHCP
Content WordPress, Joomla!, ZenCart, Open-Realty, Simple Machines
Management Forum, PHPBB, Magento, 3D Cart, OS Commerce, WordPress
Multisite, PowerSchool SIS
Payment Authorize.Net, 3Delta, EC-Linx, PayPal
Processors
[pic]EXPERIENCE
Web Developer - project based Maven Enterprises & Super-Vee
February 2011 to Present Colorado Springs, Colorado
Designed and maintaining ridiculously-customized shopping cart that
processes transactions through Authorize.Net and generates PDF packing
slips upon order completion using PHP, MySQL, JavaScript, Ajax, HTML, and
CSS. Migrated shopping cart code from PHP 4 to PHP 5. Integrated social
media sharing of purchases on Facebook, Google+, and Twitter. Created
visual custom product builder interface.
Web Developer/Project Manager - Maven Enterprises & Creative
project Engineering Group
October 2013 to February 2014 Canoga Park, California
Redesigned existing HTML only website and implemented new design in highly-
customized WordPress template. Provided seamless cut-over to new website
presence. Trained client on updating WordPress content using the schema
designed for their specific purposes.
Content Manager - Maven Enterprises & Special Ed Simplified
project-based
June 2013 to October 2013 Mt. Sterling, Kentucky
Provided navigation design, product classification, and story presentation
for redesigned corporate website integrating WordPress and ZenCart. Coached
web developer on WordPress/ZenCart integration.
Web Developer/Project Manager - Maven Enterprises & Tribal
project-based Ventures
April 2013 to November 2013 New York, New York
Designed and implemented new mobile-first corporate website design for
Samstella partner.
Web Developer/Project Manager - Maven Enterprises & Domami
project-based
February 2013 to March 2013 New York, New York
Designed and implemented responsive website design for new corporate AdTech
for SamStella partner.
Web Developer/Project Manager/Editor - Maven Enterprises & Domestic
project-based Printing
February 2013 to March 2013 New York, New York
Designed and implemented mobile-first website design for new corporate
catalog website for Samstella partner. Built new on-line catalog from PDF
using KVIsoft's Flipbook Maker. Used Adobe Photoshop to provide final
approval for catalog layout and edits.
Server Administrator - project-based Maven Enterprises & McDivitt Law
Firm
August 2012 to September 2012 Colorado Springs, Colorado
Created and configured sandbox for new website development.
Web Developer/Administrator - Maven Enterprises & Mortgage Solutions
project Financial
July 2012 to December 2012 Colorado Springs, Colorado
Migrated corporate presence from Joomla! to WordPress. Fixed failing
GeoCode module. Created additional WordPress templates for landing pages.
Modified email relay server settings. Integrated HubSpot funnel tracking.
Resolved responsive presentation issues and search engine integration
issues.
Web Developer/Server Administrator - Maven Enterprises & SkyLine
project-based
July 2012 to October 2012 Colorado Springs, Colorado
Fixed issues with corporate website Joomla! modules. Fixed several domain-
level issues. Migrated existing Joomla! website to new servers and
configured WikiMedia Knowledge Base for new server. Configured DNS settings
and complex HTaccess logic to route domain requests through to proper
server.
Web Developer/Server Administrator - Maven Enterprises & Samstella
project-based
July 2012 to August 2012 New York, New York
Designed and implemented new highly-customized corporate website using
Joomla! framework. Built scraper engine in PHP to pull and parse specific
content from partner websites for display using JQuery. Built website snap-
shot engine to display partner websites in iTunes cover-flow fashion.
Web Developer - project-based Maven Enterprises & Synthx
February 2012 to March 2013 Colorado Springs, Colorado
Rebuilt from scratch a hacked OS Commerce website using ZenCart on a new
server while retaining all functionality and securing the website.
Web Developer/Administrator - Maven Enterprises & Mountain States Pipe
project and Supply
January 2012 to June 2013 Colorado Springs, Colorado
Designed, coded, and implemented payment gateway module for Magento to
process orders through SOAP API. Repaired XMLRPC integration. Provided and
documented process for integrating Magento and SXE ERP. Configured DNS and
webserver for redesign and migration of corporate web presence.
Web Developer - project-based Maven Enterprises & Applied Flow
Technology
January 2012 to December 2012 Colorado Springs, Colorado
Created customized reports to download information from Joomla! docMan
module MySQL tables. Modified docMan module to track file versions and show
latest version of file within corporate website. Created SQL views for
ACYmailing module to query against. Debugged and fixed failing search
module.
Web Developer - project-based Maven Enterprises & XTivia
January 2012 to October 2012 Colorado Springs, Colorado
Fixed several issues on Joomla! 2.5 based website including search
functionality, Joomla module CSS issues, fixing navigational issues, client-
side presentation issues, cross-browser display issues.
Web Developer - project-based Maven Enterprises & The Belt Shop
January 2012 to June 2012 Colorado Springs, Colorado
Created development version of the website and implemented modified design
for 3DCart templates. Updated SPF record to properly validate bulk-mailings
and avoid the Spam bucket.
Web Developer/Project Manager - Maven Enterprises & Classic
project-based Gardens, Inc
January 2012 to March 2012 Monument, Colorado
Gathered client requirements and redesigned corporate website creating a
customized project portfolio.
Server Migration Specialist - Maven Enterprises & HISG
project based
February 2011 to March 2012 Monument, Colorado
Migrated multiple Xen-based corporate servers and consolidated to Amazon
Web Services (AWS) EC2 instances running Linux Ubuntu 10.04 including co-
located Django websites and externally hosted websites for this non-profit.
Seamlessly migrated Xen-based Asterisk IPX including settings, voicemail,
and DID number bank while upgrading to latest version of Asterisk and
configured to ring VOIP handsets and mobile via one DID number. Created and
implemented redundancy and syncing scheme for multiple-failure disasters
for all migrated servers utilizing separate AWS regions. Documented process
for creating redundancies and trained personnel on maintaining maximum up-
time for all servers.
Web Developer - project-based Maven Enterprises & MMJ Labels
February 2011 to November 2011 Colorado Springs, Colorado
Designed and built customized WYSIWIG web interface for creating labels for
printing with Weber labeling system. Configured Weber labeling software to
read CSV data provided by website interface.
Professional Services Engineer USA.NET
June 2008 to January 2011 Colorado Springs, Colorado
Responsible for maintaining critical processes two the company's largest
VIP Custom Email Service (CMS) clients. Developed and implemented
additional process requirements using PERL, ASP, Ajax, JavaScript, HTML,
CSS, Oracle, SQL, LDAP, XML, IIS, Apache and Solaris.
. Implemented and improved complex high-visibility syncing process for over
30,000 records for VIP client using complex business logic requiring
immediacy of congruence.
. Designed, created, and implemented processes for VIP (25K+ seats)
customer-specific handling of user-level customizations and FEIC
requirements execution on custom email platform.
. Responsible for creating web-based upgrade-wizards and tools for use by
VIP client to qualify client mobile configurations prior to adding Sync-
ML technology to their individual email services.
. Provided support to technical writers regarding these clients and
projects.
Created and implemented secure multi-tiered web-tools used by the Microsoft
Exchange user base and customer service representatives to assist in
determining if a client can be moved to new server clusters.
. Designed and implemented web system in the DMZ to authenticate users
against the corporate LDAP server which queried information from a non-
DMZ twice-removed Oracle database
. Created an automated DNS lookup tool for determining if DNS had required
entries for client moves.
. Configured Apache virtual hosts and installed Perl modules on the Solaris
server as needed.
. Created automated process for uploading report encoded in UTF-16LE, UTF-
8, or Excel to be uploaded into database for performance trending.
Provided project management, migration support, documentation and training
for corporate clients while migrating their email services to hosted
Exchange and CMS platforms ensuring ease of process for them.
Web Developer - project-based Peoples Awareness Coalition
(pro-bono)
October 2009 to December 2010 Keiler, Wisconsin
Assisted political organization in resolving several issues with their web
presence. Provided extensive customizations and function rewrites for their
forum adding functionality and correcting issues. Mentored developers in
proper coding principals and methods.
Web Developer - project-based Maven Enterprises & Colorado Beneficiary
Deed
December 2008 to March 2011 Colorado Springs, Colorado
Designed and implemented website using HTML, JavaScript, CSS, PHP, and Ruby
that created property deeds based on form data and emailed generated PDFs
to the client after verification of PayPal payment.
Senior Information Systems Engineer Innovative Learning
Concepts
March 2007 to June 2008 Colorado Springs, Colorado
Administered multi-platform server environment including Linux, OSX,
Windows SBS and Windows 2003 Server. Ensured network, server, and telecom
migrations/expansions had zero impact on day-to-day business transactions.
Executed PBX moves, adds, and deletes. Managed Exchange 2003 accounts.
Developed in-house SharePoint intranet sites for internal data management.
Lead and managed projects for corporate technology infrastructure and
internet presence:
. Initiated and facilitated the reduction of technology costs by over 50%
through consolidation of services in-house leveraging current
infrastructure and talent to maximize corporate benefit through
replacement of existing telecom services with T1c and fractional T1
lines.
. Planned and executed the migration of the corporate web site from
colocation to on-site servers enabling the secure exchange of financial
information between the Sage software and the web servers.
. Designed migration plan for replacing outdated servers with systems more
suitable to the increased workload requirements, future-pacing the
specifications to ensure lucrative long-term investment.
. Enabled communication between back-up systems and the OSX server for
disaster management plan.
. Handled relationships with vendors and service providers ensuring that
the company received the best possible solutions with the least impact on
budgetary restrictions. Purchased and performed all equipment upgrades on
desktop systems, servers, disaster recovery systems, and laptops.
. Implemented CSS for the corporate web presence reducing the storage space
for the site and the number of files required by over 30%. Further
consolidated functions within the site to increase manageability of the
presentation.
. Designed and implemented new product interface with existing hard-goods
shopping cart, enabling a visitor to purchase and receive downloadable
products.
Responsible for reducing the time required to produce and publish a monthly
E-Newsletter to over 85,000 opt-in recipients from 3-week-assembly/18-hour-
delivery to 2-day-assembly/45-minute-delivery time.
. Designed a data-system for E-News article organization and retrieval
enabling the marketing department to select information for publication
from a huge database, reducing the amount of time required to determine
newsletter content and additionally allowing the customer to search
published articles for information relevant to their interests.
Lead Web Developer - project-based Vacation Ventures, LLC
October 2006 to March 2007 Colorado Springs, Colorado
Redesigned corporate web real estate catalog requiring heavy modification
of Open-Realty engine. Gathered client requirements, generated mock-ups,
site development, site deployment, and training site administrators.
Created custom Excel modules for property tracking using VB.
Technician Trainer Ironwood Communications
April 2006 to October 2006 Colorado Springs, Colorado
Installation and high-end trouble-shooting of satellite hardware and
services. Trained new technicians on execution and quality standards.
Preferred technician for VIP projects.
Web Developer II Nortel Government Solutions
March 2006 to April 2006 Colorado Springs, Colorado
Implementation of Microsoft SharePoint Services to consolidate Air Force
Satellite Support departments' ad-hoc intranet sites under a single
enterprise system. Designed SQL database architecture and developed
InfoPath (XML) forms for interaction between databases and SharePoint
Services. Built and configured development servers. Provided technical
development support on external projects. Trained end-users extensively on
technology usage, interaction, and requirements.
Service Provider Ironwood Communications
July 2005 to February 2006 Colorado Springs, Colorado
Installation and trouble-shooting of satellite hardware and services.
Worked with Quality Control to improve new technician training. Assisted in
attaining and exceeding required service levels.
Director of Technology The Colorado Springs School
January 2003 to April 2005 Colorado Springs, Colorado
Directed the management and operation of shared information systems
infrastructure, including academic/administrative computing and campus data
network systems. Developed, defined, and implemented institutional
information technology plans and strategies. Established and administered
policies for IT operations. Set priorities, initiated projects, and issued
directives regarding IT services.
Provided guidance for examination of objectives for existing or proposed
systems. Continuously reviewed existing systems and methods, formulating
new or revised systems. Reviewed existing techniques, determining
appropriate changes to effect improvements, reduce costs, and enhance user
efficiency. Responsible for evaluating, recommending, and implementing
design changes as determined by the needs of the school. Maintained contact
with research bodies, manufacturers, and professional organizations
concerning computer applications and equipment. Trained technical support
staff, administrators, and faculty on emerging technologies.
Administered networks and systems running Linux, OSX, and Windows 2000
servers for email, DNS, firewall policies, user storage, and web site
hosting as well as the local point-to-point WAN and DMZ. Maintained user
shares, e-mail accounts, SIS (PowerSchool) database, backups, and printer
mappings in addition to all back-end day-to-day administrative tasks.
Provided third-level support and troubleshooting solutions for voice and
data support and end-users. Repaired hardware and software for PC and
Macintosh based computer systems.
Automated repetitive procedures and processes in every way possible.
Developed, implemented, and supported Internet/Intranet websites and web
applications. Provided subject matter expertise, implementation and
maintenance for new website designs.
Senior Network and Hardware Repair Technician Innovative Concepts
July 2002 to December 2002 Colorado Springs, Colorado
Performed high-satisfaction on-site network, hardware and software support
for high-need clients. Installed, configured, and solved issues with
hardware, software, and Internet/network connectivity. Designed and
installed custom networks and systems for commercial/investment-grade
applications.
Lead Web Developer Web-Teq
July 2001 to July 2002 Colorado Springs, Colorado
Designed corporate e-commerce Internet sites. Determined and documented new
and existing clients' long-term needs. Designed, installed, and configured
mid-sized networks, servers, and security solutions. Interacted with third
party providers on behalf of clients negotiating agreements for services
and products.
Web Application Developer ARI Network Services
October 2000 to July 2001 Colorado Springs, Colorado
Educated clients on the capabilities and benefits of company's products.
Educated the marketing department on aspects of company products that would
be most beneficial to clients. Implemented client's branding schema onto
company's product line. Improved efficiency of template rendering by 400.
Senior Web Engineer MCI WorldCom
November 1997 to October 2000 Colorado Springs, Colorado
Administered Linux web servers. Designed, documented, and executed test
plans for validation of network-level components.. Developed mission
critical web-based applications using Perl, SQL, HTML, JavaScript and CSS.
Designed network information and schematic database. Designed, implemented,
and supported intranet applications in support of the engineering team and
support staff. Documented and presented web applications and tools for the
network support department to VP-level stake-holders.
Customer Service Representative IBM
March 1997 to October 1997 Boulder, Colorado
Provided telephone technical support for a client's employees having
network or computer issues. Codified repetitive email process using
JavaScript reducing processing time by 1200%.
Integration Test and Support Hewlett-Packard
Engineer
March 1996 to March 1997 Colorado Springs, Colorado
Published and executed integration test plans for proprietary network
hardware analysis programs. Defined boot process for the network analysis
system, reducing customer frustration. Resolved HP test software
installation issues. Created installation routines used during new unit
flash process.
Intranet Team Manager Microsoft
July 1995 to February 1996 Colorado Springs, Colorado
Managed intranet web design team to provide a central redundant problem
resolution system enabling the technical support team to achieve higher
customer satisfaction levels by providing the customer with quick and
succinct resolutions to common issues. Produced and published statistical
analysis reports.
Network Services - PC Hardware Shepard's McGraw / Hill
Technician
March 1995 to June 1995 Colorado Springs, Colorado
Provided on-site support resolving issues with multiple operating systems
and applications. Supported the network through analysis, design,
construction, installation, and integration. Ensured maximum system uptime
with efficient troubleshooting, design, assembly, repair, and routine
equipment maintenance.
Hardware Repair Technician Innovative Concepts
January 1994 to February 1995 Colorado Springs, Colorado
Provided on-site network, hardware and software support for business
clients. Performed the installation, configuration, and trouble-shooting of
client hardware and software.
Chief of Computer Systems and Harvard Medical
Records
April 1990 to December 1992 Heidelberg, Germany
Designed, coded, implemented, and maintained an intercontinental dBaseIV
database system for handling the categorization of patient records and for
easily providing physicians with confidential patient information. Spoke
conversational German as needed.
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EDUCATION
Certified Internet Webmaster
Autodidact regarding emergent technologies
Photoshop CS2 2-day course
PERL 3-day course with Tom Christiansen
San Antonio College, Computer Science
University of Maryland-Heidelberg, Computer Science
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WEBSITES
farmers.usa.net www.tribalventures.com www.specialedsimplified.c
www.super-vee.com www.samstella.com om
www.c-e-g.com www.domesticprinting.com www.coloradobeneficiaryde
www.classicgardensinc.c ed.com
om www.domami.com www.vacationventuresllc.c
www.css.org www.xtivia.com om
www.touchmath.com www.msps.com www.aft.com
www.thebeltshoppe.com www.xtivia.com www.mmjlabels.com
www.freedomfs.com www.msofco.com
www.synthx.com
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PROFESSIONAL REFERENCES
Joe Luciano IT Manager, Innovative Learning Concepts
719-***-**** x127
Robie Blair Professional Services Engineer, USA.Net (719) 271-
8360 Daniel Detmer Professional Services Engineer, USA.Net
Dan Mueller Director of Technology, HISG (719) 323-
9000
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