Customer Service Sales

Ruben Seda

*** **** ** *******, ** *****

*********@*****.***

(c) 786-***-**** or 407-***-****

Objective I am interested in gaining employment with a company that allows

advancement based on job performance and skills. I have exceptional

people skills, and am a team player who wishes to join a work team who

share a common goal with a positive ending result.

Availability From January

Key Skills

MS Office, Administrative Computers and Ability to work with

including: Word, Experience laptops repair a variety of people

Excel, PowerPoint

Education

2006 to 2006 Certificate Personal Lines Training “2044 license” – MDCC-

Miami, Florida

2004 to 2005 Certificate Phlebotomy- TCI -Miami, Florida

2001 to 2002 General – MDCC-Miami Florida

1999 to 2000 Certificate Computer Repair- BTI -Miami, Florida

1994 to 1998 Diploma- Dewitt Clinton- Bronx,New York High School

Work Experience

Insurance Licensed Agent (ASSURANT SOLUTIONS) 06/26/2006 to 03/30/2013

• Responsible for the completion of all verification processes in an accurate,

timely and professional manner.

• Prepared and assisted with project documentation Ability to work with a variety

of people as well the Able to keep up in a fast pace environment

• Insurance sale for manufactured homes

• Renter insurance sale

• Retention

ComputerTech/Sales (PRECISIONRESPONSECORPERATION) 08/15/2005 to 05/20/

2006

• I had a variety of jobs during this employment from helping customers to

ordering products.

• Experienced helping customers order products.

• Sale and activate Nextel phones

• Managed and controlled inventory and coordinated distribution schedules.

• Answered incoming calls. Responsible for the completion of all verification

processes in an accurate, timely, and professional manner.

• Updated computer systems

• repair customers Computers and laptops

Computer tech / Customer service (IMS NETWORK) 02/15/2001 to 06/15/2005

• Completed all verification processes in an accurate, timely, and professional

manner.

• Tech support

• Update computer systems

• Repair customers Computers and laptops

Broadband Service Technician (CABLE CONECTIONS) 01/05/2001 to 02/10/2002

• provide complete installation, service and subscriber's tutorial on analog, digital

and high speed data services

• Gained more knowledge and experience through Adelphia's training

programs/solving problems, on the future technologies of; - Digital

TV,HDTV,Digital Video Recorders(DVR),Impulse Pay Per View, High Speed

Internet,etc...

• My leadership role and responsibilities, as tech II for assisting my supervisor and

co-workers

Activities and Interests

Sports Tennis, Basketball, Baseball, Football, Fishing

Travel Venezuela – Purpose to visit

Bahamas - Purpose to visit

Panama – Purpose to visit

Languages (5: Native, 4: Fluent, 3: Proficient, 2: Conversant 1: Basic)

Spanish (4) English (5)

Honors & Awards

2007- Employee of the month, ASSURANT SOLUTIONS

2005- Sales Award, PRECISION RESPONSE CORPERATION

2003- Sales Award, IMS NETWORK

2002- Employee of the month, IMS NETWORK

1998- Delta Leaders Award, Dewitt Clinton High School

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