Customer Service Sales
Resume:
Alexander Ross Myers
Denver, CO 80203
*****.******@*****.***
WORK HISTORY
Customer Service Representative
Real Green Marketing, Denver, CO 2012 to 2013
Contact prospective customers
Brand Metro Construction as the registered contractor with Xcel Energy
Identify and adapt presentation to customer demographics, contact history,
and personalities
Project and fulfill daily/weekly sales quotas both individually and as a
team member
Assist the IT department to identify and troubleshoot call center
technology issues
Attend weekly/daily meetings to review call performance and campaign
strategies to improve call center efficiency
Represent Metro Construction at trade shows
Manage and train trade show representatives for optimal lead generation and
professional booth presentation
Manager Trainee
Sweet Rush Yogurt, Denver, CO, 2010 to 2012
Supervise, schedule and train employees
Inventory, forecast, and maintain stock; purchase produce and supplies
Develop training manuals for machine maintenance, sanitation procedures and
employee customer service
Provide weekly operations, employee performance, training, inventory and
sales reports
IT Consultant
Dewaay Financial, Kansas City, MO, 2008 to 2009
Assess financial software to improve efficiency for the sale of municipal
bonds
Assist in resolution of computer problems and educate staff on new computer
technology
Prepare monthly balance sheet reports
Assist in development of presentation to Kansas banking convention
Present software solutions to staff in clear, straightforward manner
Interpret and clarify all computing solutions to staff in a presentable,
easily understandable manner
Remove or install all essential hardware, software, and utilities to
improve office productivity
Collaborate with corporate IT staff and serve as a liaison between the IT
personnel and local office staff
Staff Reporter/Intern
Independence Examiner, Independence, MO, 2007
Research and develop local news, community activity and feature stories
Conduct interviews and cover town meetings
Write and edit news and feature articles for daily newspaper and monthly
alternative magazine
Write and publish feature and health information articles which later ran
in nationwide media affiliates
Market Researcher
Phil Fehrle Independent Film Maker, Encino, California, Internship Fall
2006
. Provided market research for independent film, including demographics
. Analyzed the research data and transcribed into a visual medium
EDUCATION
Westminster College
Fulton, MO US
Bachelor of Arts, English, 2008
AWARDS AND AFFILIATIONS
Delta Tau Delta Greek Fraternity, Active Member/ Alumni
Assistant Editor, Staff Writer, The Columns, Westminster College's campus
newspaper
Contributor, Janus, Westminster College's literary arts journal
Leadership Scholarship, Westminster College, 2004 through 2008
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