Customer Service Security
Resume:
Mr. Marvin Roberts Jr.
th
Miami, FL 33172
Tel: 803-***-****
E-mail: ******.*******@****.***
Profile: I am a dedicated and driven individual that is committed to growth. I am determined to
increase my IT and electronic skills with a company that recognizes the value of
determination and supports a willingness to grow through a direct hands on approach.
07/2012 –03/2014
Employment: CSC
Contracting company that assist in daily Military functions.
Position: Electronic Tech III
Duties: > Apply advanced technical knowledge to solve unusually complex problems
> Provide technical guidance to lower level technicians
> Install thermal target equipment to include thermal heating panels
> Install and replace defective control module assemblies
> Use complex test instruments and computer control equipment
10/2009 – 07/2012
DoD Civilian
Department of Defense serving and assisting the military in daily functions.
Position: Maintenance Worker
Duties: >Building and maintaining decks
>Repairing and installing firing ranges
>Repair and replace doors, mirror electrical and plumbing work
> Repair, troubleshoot and modify electronic range equipment
> Certified in Bobcat and Fork Lift operation
> Utilize test equipment to repair malfunctions in targets
> Repair hydraulic and HVAC equipment
> Modify and repair of electronic circuit equipment
02/2008 – 10/2009
Brinks Home Security
Installation Technician of Home Security Systems.
Position: InstallationTechnician
Duties: >Updated plans and procedures related to the operations of voice and data
>Diagnosed data and network communication problems
>Provided local and on-site technical assistance with hardware failures
>Provided software updates on operating systems for security systems
Lowe’s 04/2006 - 11/2007
A large independent establishment for assisting customers in home improvement.
Position: Team Leader
Duties: >Ordered various special items for customers
>Inventoried various items in department on a monthly basis >Prepared Millwork department for
opening and closing
>Supervised 5 associates in Electrical Department per S.O.P
8/1996 – 06/2005
U.S. Army
A Food Service Specialist that served an unlimited amount of troops on a daily basis.
Position: Food Service Sergeant/ Instructor
Duties: >Budgeted food subsistence account
>Supervised 25 soldiers in daily operations of food preparation
>Oversaw a $55,000 supply budget
>Safety NCO, in charge of conducting training on safety hazards
>Knowledge of AFMIS system
Recognitions and Certifications:
>Security+ Certified
> Secret Security Clearance
>Advanced Individual training in Food Preparation
>Customer Service Training
>IBM Mainframe experience
>Knowledge with Microsoft Word, Excel, Spreadsheets and PowerPoint
> Knowledge in Penetration Testing techniques
> Knowledge of Linux and Windows based operating systems
> CPR Certified
> ACE Certified Personal Trainer
Education: Park University Universal City, TX
>Bachelors of Computer Science (concentration in Networking)
> 3.2 GPA
> Knowledge of TCP/IP Protocol and OSI layer model
> Knowledge of NMAP and Port Scanners
> Knowledge of Cisco Routers
> Knowledge of Programming and Simulator Systems
> Knowledge of RVTT facility
W ebster University Universal City, TX
> Masters of Security Management (6 classes remaining)
Contact this candidate