Customer Service Medical

Stephanie Fullilove

**** * ** - *********, ** ***03

*******************@*****.*** - 216-***-****

Anatomy and Physiology

EMR

Medical Terminology

X-Ray Limited Scope

Hematology Testing

Medical Billing

Medicare

Medicaid

Patient Triage

Exam Room Preparation

Sterile Processing

Urinalysis

Injections and Phlebotomy

Pediatrics

Autoclaving

EKG

Medical Coding

Patient Charting

Medical Office Support Professional with a strong background in customer service working in team focused areas. Possesses formal training in Medical Assisting, X-Ray, EKG Billing and Coding Procedures. Ability to work in a fast-paced environment supporting both patients and medical office staff.

Work Experience

STNA

Shaker Gardens nursing home - Beachwood, OH

December 2012 to Present

Help residents with ADL. Bathing, dressing, feeding, grooming, and hygiene. I do Catheter and colostomy care, take vital signs( blood pressure, pulse, respiration, temperature), I assist walking, toileting, make beds, some light cleaning of equipment, and also charting on each patient.

Dietary Aide

Wickliffe Country Place - Wickliffe, OH

April 2011 to January 2012

Ability to perform defined work routines, using various dietary utensils, supplies and equipment as assigned by manager. Provide assistance to cook in preparation of meals. Meet scheduled meals and snack times, assist with arranging tray cards, load food carts, serve meals and wash dishes.

Medical Assistant

Detroit Shoreway Chiropractic - Cleveland, OH

October 2011 to November 2011

Extern-Assist chiropractor in daily operation of clinic. Duties include but not limited to: therapeutic patient care, TENS Unit, Hot/Cold Modalities and X-Ray (limited scope) operation. Front office responsibilities including patient appointment scheduling, receptionist duties and billing.

Dietary Aide

Franklin Plaza - Cleveland, OH

October 2009 to April 2011

Ability to perform defined work routines, using various dietary utensils, supplies and equipment as assigned by manager. Provide assistance to cook in preparation of meals. Meet scheduled meals and snack times, assist with arranging tray cards, load food carts, serve meals and wash dishes.

Quality Control

American Commodore Tuxedo - South Euclid, OH

April 2008 to August 2010

Quality Control: Perform inspections on incoming materials with a successful and timely completion of assignments. Review final products to ensure quality specifications are met.

Education

Certificate in STNA

Heart to heart health care - Cleveland, OH

2012 to 2012

Diploma in Medical Assisting

Remington College - Cleveland, OH

October 2011

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