Customer Service Manager

Bonita "Bonnie" Elaine Garnto-Pruden

PO Box ***

Vienna, VA 22183

571-***-**** email: ************@***.***

Professional Experience

**** ******** *********

Retail Merchandiser

to

Present Retail merchandiser for American Greetings.

Responsibilities include: Visiting territory retail

stores( Grocery, Depar

ment, and Pharmacies) inventorying product, setting up

and Monitoring

displays.

2013 Temporary for Alternative Solutions

Receptionist

to

2013 Receptionist for Adobe Systems and Neustar

Answered phone and greeted incoming guests and Mail

Personel. Took

care of incoming and outgoing mail. Set up snacks for

employees in their

Employee Lounges

2013 K12 Herndon VA

Personal Admissions

to

Liasons

Present

Liason receives inbound calls and makes outbound calls to

families throughout the enrollment process by utilizing

interpersonal and

product knowledge skills with students and their parents

or other

responsible adults. A PAL serves as a family's main point

of contact

throughout the application phase.

2012 Subway

Sandwich Artist

to

2013

Created deli subs and sandwiches from start to finish.

Made fresh bread,

soups and prepared meat and fish for subs and

sandwiches. Cleaned

work areas.

2012 Walmart Haymarket VA

Cashier

to

2012 Cashier- scanning and ringing up items purchased- cash,

checks, and credit.

Assisted customers and re-shopped unsold items.

Cleaned work areas.

2005 Greek Grill Restaurant

Manager and Server

to

2012 Daytime manager and server at the Greek Grill family

restaurant. Certified

food safety manager

Responsibilities include: Daily operations of the

restaurant including taking

orders, serving, busing, maintaining set ups,

cashiering, monitoring inventory

replenishment needs

2006 Wolftrap Farm Park

Volunteer

to

2010 Responsibilities included: Catering large groups, bartending

and

maintaining buffet tables, hostess and clean-up

2003 PepsiCo

Field Merchandiser

to

2005 Retail merchandiser for PepsiCo products including: Gatorade,

Tropicana,

Hallmark and American Greeting cards

Responsibilities included: Visiting territory retail

stores (Grocery Stores,

Barnes & Noble book stores, 7-11 and other convenience

stores), inventorying

product, setting up and monitoring displays

1994 Vienna Inn

Server

to

2005 Server

Responsibilities included: Order taking, serving and

bussing tables

1994 Mediterranean Resorts Company Director of

Customer Service

to

1987 Worked as director of customer service selling vacation

timeshares

Responsibilities included: Assisting consumers to achieve

their vacation goals

and handling consumer complaints

Education:

University of South Carolina attended for 2 years

Washington-Lee High school graduated 1970

References available upon request

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