Customer Service Engineer

Chadayu Phanitsiri

**** *. ******** ****** ******, CA 93727 559-***-**** **********@*******.***

NETWORK DEVELOPMENT ENGINEER /PROJECT MANAGEMENT / TROUBLESHOOTER

Coordinated and facilitated distribution of supplies and goods to include ordering, delivery and ensuring

continued maintenance and accuracy of inventory.

Knowledge of computer hardware and software systems and their interfaces

Skills in networking design and administration, hardware maintenance and technical support

Provided quality customer services to include in person and telephonic transactions with goals of both company

and customer satisfaction.

Developed and maintained ability to work affectively and collaboratively with customers and persons in all

professional settings.

TECHNICIAL EXPERTISE

Operating Systems: Windows XP, Windows 7, Windows Server 2008, and Linux. Includes installation,

configuration, anti-virus repair, back-up/storage and troubleshooting.

Software: Microsoft Word, Excel, PowerPoint, Visio, VMware Player, Visual Basics, Microsoft Exchange and

Cisco

Network: LAN, Wan, and Wireless Network Administration

Server Experience: Configuration of Active Directory, Domain Controller, DNS, DHCP, and Group Policy.

EDUCATION/ PROFESSIONAL TRAINING/ CERTIFICATION

ITT Technical Institute – Clovis, CA

Associate of Science degree in Network System Administration Graduated: June 2013

PROFESSIONAL EXPERIENCE

Electrical Apprentice Donangelo Brothers Electric Inc. Monterey, CA October 2013-Present

Assists and perform switch board cabinets installation, run Romex wires, install breaker panels, install and run

conduit, help and assist installation of transformer.

Perform and use all electrical and hand tools which are require performing electrical work.

Sales Associate (Temporary Position) Wal-Mart, Clovis, CA August 2013-October 2013

Assists in processing and replenishing merchandise and monitoring floor stock. Assist in floor moves,

merchandising, display maintenance, and housekeeping.

Provide excellent customer service by helping customers in locating merchandise.

Inventory ISD (Intern) City of Fresno December2012-February 2013

Managed asset inventory by utilizing ZenWork program which will relay the information to the database

Perform data entry and conversion on to Microsoft Excel program.

Meter Reader (Temporary Position) Pacific Gas & Electric Fresno, CA February2011-June 2011

Examined gas meter and riser for atmosphere corrosion, recorded readings on meters through an handheld device

which delays the information back to the database

Inspected meters for defects and monitoring for abnormal usage volume or tampering that may indicate unlawful

use.

Material Handler/Warehouse Frito Lay Distribution Center Fresno, CA May 2004-February 2011

Executed various warehouse duties to include operation and handling of equipment and materials. Proven ability

to interpret warehouse process and affective operation of distribution.

Provide personnel supervision on the distribution floor and administered professional meetings, which includes

but is not limited to acting as Key Performance Measure Leader for company’s accuracy account.

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