Quality Assurance Sales Representative

Blanca Montes

***** **** **** ******* ** *****

*********@*****.*** - 281-***-****

Summary

. Bilingual in English and Spanish.

. Over 15 years of Quality Assurance and Quality Control experience in a

manufacturing Vehicle Processing Center environment.

. Strong background in QA/QC auditing, with the ability to analyze

operations, pinpoint areas for improvement and redesign, and implement

plans that generate profitable results.

. Accomplished relationship builder, with success in forming strong

sustainable relationships, and securing consensus among cross-

functional team members for key initiatives.

. Excellent ability to work well under pressure, handling multiple tasks

at one time, detail oriented, flexible, proven team building skills,

coordination, organization and the ability to finish multiple projects

in tight deadlines.

. Ability to lead a team by guiding and inspiring them to connect with

the company's strategy and business initiatives.

. Highly proficient in Oral and written communication skills, adept at

preparing and delivering managerial level presentations.

. Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook,

Visio, Access, Adobe) PhotoShop, Microsoft Project).

. Extensive understanding of the Vehicle Processing Center Productivity

and Quality Measures.

. Commitment, organization, honesty, loyalty, and integrity are on top

of my must-haves

Professional Experience

Gulf States Toyota, Inc. - Houston, TX

Warehouse/Material Quality Specialist - 02/2012 - Present

. Supporting the processes needed to satisfy new and current customer

demands for Toyota products

. Processing and documenting daily MRB Parts

. Interacting with vendors to coordinate inspections and returns

. Assist in creating SCAR's and PQR's

. Assist with weekly MRB Meetings to keep management up to date on

process damage, improvements, and departmental needs and objectives

. Planning and implementing new projects, including physical layout,

material handling and procurement.

. Daily processing of returned accessories to the MRB area

. Contact vendors to coordinate re-works or return shipments of

defective accessories

. Facilitate replenishments to floor for parts/components needed to aid

production

. Coordinate Port Quality Reports (PQR's) for defective TMS parts with

Quality Team

. Develop data collection methods and collect data to provide the means

for operations to address and improve process scrap, Leather, PX, etc.

Gulf States Toyota, Inc. - Houston, TX

Quality Assurance Auditor, 05/2003 - 02/2012

. Supported upper management by taking on the responsibility of an

Assistant Supervisor to other Quality Department team members with

less experience.

. Communicated quality problems to suppliers and followed up with

initial and permanent corrective actions.

. Successfully participated as a member with the Kaizen Team responsible

for the PDS Renovations Project.

. Implementing proper quality processes in order to ensure effectiveness

of inspections and vehicle integrity by using the Kaizen and Lean Six

Sigma Methodology.

. Working with vendors to insure quality of all purchased parts for

company use.

. Reviewed vendor corrective actions and advised vendors of improvement

on accurate and valid root cause analysis.

. Implementing daily quality audits to the final product.

. Coordinating and implementing quality control program designed to

ensure continuous production of products consistent with established

standards by approving new assemblies' in-process, production, and

finished products.

. Documenting inspection results by completing reports and logs.

. Summarizing re-work and waste.

. TMS quality criteria translations to Spanish.

Gulf States Toyota, Inc. - Houston, TX

Expeditor I, 03/2001- 05/2003

. Prioritize and coordinate the processing of all vehicles requiring

special handling through the production cycle in the VPC.

. Maintain the computerized vehicle location system.

. Within the vehicle movement team:

- Monitor and Analyze key performance indicators and identify

opportunities for improvement

- Monitor, report action and disposition vehicles within the VPC

Vehicle

. Perpetual Inventory process,

- Monitor safety and quality standards

- Communicate essential information

. - Handle special yard movement projects and varied administrative

tasks

. Fully coordinate and communicate actions within the Logistics Team and

Operations.

Gulf States Toyota, Inc. - Houston, TX

Installer Accessory, 09/98 - 03/2001

. Work productivity and safely in several departments such as Visuals,

Leather, Lifts, and Electronics.

. Meet and exceeded productivity and quality requirements.

. Followed process and procedures guidelines as accessory installation

required.

Yolanda Peregrina Produce - Bakersfield, CA

Quality Inspector, 05/93 - 11/97

. Reviewed quality standards for produce.

. Implemented training for sort produce based on quality.

. Cooperated with management during inspection and distribution for

consumer confidence and assuring the integrity of the product.

. Trained others with regards to compliance with Federal, State and

Municipal requirements and standards.

. Independently cooperated with operations to assure Sanitation control

of products, process and storage.

. Effectively trained others how to perform physical evaluation of

product being product being processed with regard to predetermined

qualifications.

Serfin Bank - Teran, Mexico

Senior Sales Representative, 09/90 - 03/93

. Senior sales representative for new bank accounts.

. Endorsed and balanced teller transactions.

. Customer payments' overview.

. Performed a variety of clerical duties relating to check processing,

sorting/batching and transit functions.

. Prepared checks and other items for processing.

Education

Collage Doctor Francisco G. Gonzalez - Monterrey, Mexico

. AAS Finance & Accounting (1987-1990)

Lone Star College - Houston, TX

. AAS, Business

Lone Star College - Gulf State Toyota

. Front Line Leadership Certificate

University of Houston Downtown- Houston, TX

. Pursuing a BS in Business Administration with mayor in Accounting 2014

Gulf State Toyota

. Situation Leadership Training

. Lean Tools and Principals Training

. Basics of Kaizen Training

. Lean Six Sigma Training

. Front Line Leadership Training

Contact this candidate