Project Manager Engineer
Resume:
Thomas G. Lazarides
****************@*********.***
SUMMARY - (Senior Telecommunications Specialist)
Information Technology Deployment Professional with over 31 years of
experience in Telecommunications. Excellent Project Management skills and
hands-on knowledge and/or managing Cisco Networking and Motorola WI-FI-Data
Infrastructure. This includes Adds, Moves and Changes. Diversified
experience ranging from Cisco Catalyst 6509 Switch, Cisco Router 2800
serious, Cisco 3560 Layer 3 - implementation and engineering projects to
completion. Also familiar with Windows 7, Windows 8, Microsoft Office, Unix
(AIX), Novell, Netscape, Java applications, MS Outlook 2010, HTTP, TCP/IP
protocol, VOIP, LAN, WAN, Coax, Cat5, Cat6, card access, security cameras,
and installation maintenance. Experience includes Provisioning Voice and
Data Circuits, PRI, ISDN, BRI, Pot lines, Essex and Centrex lines with AT&T
& Verizon DukeNet, CenturyLink, and EarthLink. Also have the experience to
place voice and data disconnects with local carriers. Additional strengths
include Project Management, self-motivating Team Player, and strong
oral/written communications, Time Management, Spend Management, Change
Request, Remedy 7.6, Service Now, and SharePoint. Excellent Project
Management skills in Microsoft Project, Visio, analytical problem solving,
and strategic client relations.
Skills:
Good understanding and knowledge of Cisco Networking, plus hands-on
experience with Motorola Switches and WI-FI / Access points' deployment.
Networking domain concepts such as Cisco Catalyst 6509 Switch, Cisco Router
2800 serious, Cisco 3560 Layer 3, and VOIP & TDM. Excellent project
management skills and enforces projects with a core deliverable. Hands-on
knowledge and/or experience managing large robust cabling infrastructure
projects related to networking technologies. Excellent analytical and
organizational skills and ability to work with multiple geographically
dispersed teams. Ability to work on multiple concurrent tasks with
conflicting priorities and to plan/track tasks/activities, while reporting
progress/challenges.
CompuCom
July 1, 2013 - December 4, 2013
Project Manager (Consultant for Lowe's)
. Coordinated and assisted with training (180) CompuCom field
technicians at Lowe's facility sites. The training was coordinated
throughout all Regions in North Carolina and surrounding states.
. Responsibilities included assisting and training for the Swap-IT
program and Service Now, as well as hardware devices throughout the
Lowe's facilities.
. Served as primary interface for issues and coordination of determining
what devices were to be replaced with the Lowe's Swap-IT program team.
New hardware consisted of Thin Clients, Lenovo PC'S, POS 5100
Registers, Hardware Break fix, Lexmark Printers, LRT-Guns, IPhones,
Motorola WI-FI/ Access Points, Scan Guns, Motorola Primary and
Secondary Switches, Allied MCC-Switches, Transition MCC Switches,
Cisco Catalyst 6509 Switch, Cisco Router 2800 serious, Cisco 3560
Layer 3, Switches. IBM Blade Server and Infoblox. Toshiba PBX phone
systems and Cisco VOIP phone.
. Engineer in voice and data telecommunication closet design and cabling
infrastructure.
. Served as the main contact for (13) - CompuCom FST in the Lowe's
facilities for technical questions, trouble shooting, plus Hands-on
knowledge and/or experience fiber networking.
. Weekly UPS Cyberex status check for low and high output voltage for
data network equipment.
. Provided daily status reports and attend Bi-weekly conference calls.
. Completed the Emergency response documentation and operations manual.
Wells Fargo Charlotte, NC
June 18, 2012 - June 28, 2013
Business System Consultant
(Cisco IPT/Universal Soft Phone/Rollout Project)
. Coordinated and assist with (23) Call Centers with the installation of
New 7962, 7942 Cisco VOIP/Telephones.
. Oversaw the deployment of New Cisco VOIP/Telephones and checked the
Mac address plus other features within the VOIP/Telephone.
. Installed new 740 Savi Plantronics, Jabra 9450 wireless headsets for
executives and admin users during the first week.
. Troubleshot Cisco ports for PC/LAN activity and support with Wells
Fargo engineer team.
. Required to restart all PC'S to verify they were on the network.
. Supported the bankers Go Live and trained users how to log on to CIV,
CIT, Hogan and Universal Soft phone.
. Attended bi-weekly project team meeting with Managers to discuss any
outstanding issues during the course of the project.
LOWE'S COMPANIES, INC, Wilkesboro, NC
June 1998 to March 9, 2012
Senior IT Deployment Analyst
(Corporate Voice and Data Support)
Corporate Responsibilities:
. Manage the day to day operation throughout the corporate facility and
ensure all projects are within budget. Specifying when the actual
costs are charged to the project (at the start, finish, or throughout
the project) helped establish a cash flow plan. Also a Buyer for
Lowe's Companies, Inc. purchased all Voice and Data, PC'S, Avaya
equipment for the call centers.
. Serve as the primary interface when hiring new vendors to the Lowe's
account team.
. Serve as the primary interface for the AT&T, Verizon LEC/CLEC issues
and coordinate dispatch access to the Lowe's Companies, Inc.-
Locations.
. Coordinated the installation of Cisco equipment and fiber distribution
switch port connections.
. Troubleshoot and support Voice and Data VOIP Networking Equipment such
as IBM B-50 R/S 6000. Cisco Catalyst 6509 Switch, Cisco Router 2800,
Cisco 3560 Layer 3 Switches, WAN, LAN, V-Sat. Provisioning T1 Data
circuits, Provisioning PRI circuits tier 3, IP, TDM, Nortel, Avaya
VOIP, CIX Toshiba Switch, Polycom VOIP, Pantronics-CS540 Wireless
headsets and Indyme Electronic Messaging and Telephony Server.
. Specialize and Engineer Data Communication Cisco Network gear and
Motorola WI-FI equipment and access point's replacement.
. Avaya web programming - MSA, ASA and administrate.
. Implement the installation and troubleshooting of New Registers, UT
Thin Clients, Lexmark printers, LRT guns, POS registers with Genesis
in a data lab environment.
. Also provide break / fix support, maintenance and network
infrastructure and support.
. Supervise the IT Cisco Network, Motorola wireless, fire and security
cabling Infrastructure on 1.5 Million Square feet, Regional
Distribution Centers, RVP Offices and Import Facilities.
. Manage new hires deployment of scheduled PC's and Avaya phones for
Call Center and End Users.
. Created the SOW, RFP and the MPSA before sending to procurement for
approval.
. Also coordinate cabling infrastructure, and installation of Avaya-VOIP
Phones.
Lowe's Companies, INC- CSC-W Western Expansion Projects, from 2010 - 2012
. Project Managed and coordinated an inner core project at $26.7 Million
Dollar Renovation, which included (18) overall projects within the
facility. All projects were coordinated with an on-time deliverable,
and within budget to meet all defined customer requirements. Also
managed a new Call Center, with the deployment of 2,000 - VOIP Avaya
phones, Wireless headsets and PC'S to End Users. Also worked with Tech
Systems to configure new Lenovo lap-tops for deployment.
. Coordinated the entire AV-Refresh Project and Motorola-WI-FI - to
active a total of (98) - Cisco wireless access points, through the
entire facility. Install new UPS 16 KVA Tripp-Lite Systems.
. Managed and coordinated the Cisco Catalyst 6509 Switch VOIP- Upgrade
Project. A total of (11) Communication Closets were upgraded within a
million square feet facility.
. Coordinated all cubicle configurations changes throughout the entire
facility.
Specialize: In/Voice and Data Network Telecommunication closet upgrades
Included the following:
. Installing Data Networking devices such as: Cisco Catalyst 6509
Switch. Motorola Primary Secondary Switch and Cisco access points.
Install Symon SDA'S Servers and readers boards and Video connections
to TV mounts. Specialize in installing UPS 16KVA - Tripp-Lite Units
and Cyberex systems.
. Provisioning voice and data circuits with AT&T, Verizon, DukeNet,
CenturyLink and EarthLink.
. Specialize in phone systems: AT&T System 75, Mitel phone systems
Nortel/Meridian phone systems, Comdial systems, Tie systems,
Omega/Iwatsu phone systems and Avaya VOIP systems.
. Provisioning voice circuits from the Local/LEC to the Avaya G450
Gateways.
. Install rack and stack Cisco Catalyst 6509 Switch's in the main
telecommunications rooms. Install Cisco LC-Fiber distribution ports
for full connectivity to new Cisco gear.
. Rack and stack Symon Servers, Readers boards and make all fiber and
cat6 connections for activity.
TICS CORPORATION, Fort Mill, SC
November 1993 - May 1998
Project Manager / Technical Deployment Analyst
(Contracted to Wachovia, First Union, BB&T, Davidson College, Bank of
America, and Carolinas Medical Center)
Banking Experience:
First Union
. Assisted from the architectural plans with Business Analyst to
implement a (600k) square foot bldg. including supervising a team of
(20) technicians within a 60 day time schedule for the robust
structured cabling and network infrastructure. Technicians ran
horizontal 100 pair cable and fiber Optic backbone between four
floors. Made ACD terminations to PBX system and other miscellanies
equipment throughout the facility.
Wachovia
. Coordinated and Supervised (10) technicians to install a robust
structured cabling system infrastructure for the relocation of the
Support Center at Wachovia: Winston Data Center.
. Coordinated the installation of (50) ATM machines throughout the
entire North and South Carolina region for Wachovia Branches. Plus the
ordering 56k modems for all ATM machines.
. Installed and worked on lucent system 75 phones.
. Inter Connections of, Coax, CAT5e, CAT6 Cabling and matrix patching
documentation.
BB&T
. Supervised 100 branch locations with all voice and data robust
structured cabling systems and infrastructure throughout the southeast
region with an on-time deliverable and all milestones to completion. A
minimum of 2 technicians per site to complete both voice and data
infrastructure.
Davidson College
. Developed, implemented and managed a 2.0 Million(Square foot facility)
which included the robust structured cabling system and infrastructure
of fiber optics, cat5, coax, telecommunication equipment rooms, fusion
splicing fiber optic backbone and worked with a staff of (20-30)
technicians and several network system administrators, plus a
consultant to review all fiber and cooper results on a weekly basis.
Carolinas Medical Center
. Serve as the first response for problem resolution as well as (10)
technicians for add, moves and changes for all telecommunications
systems and cabling infrastructure. Also supervised large outside
telephone cable infrastructure from one building to the next for
Nortel cross connects to activate additional phones.
EDUCATION, TRAINING & CERTIFICATIONS:
Associates Degree in Electronics - March 28, 1986
CLEVELAND INSTITUTE OF ELECTRONICS, Ohio
AVA00836H00 - Avaya Aura CM Basic Admin, Certification of Completion -
October 4, 2010
AVA00836AEN - Avaya Aura Avaya Communications Manager Overview,
Certification of Completion, October 8, 2010
AVA01138H00 - Avaya Modular Messaging 5.0 Administrations for Avaya Message
Storage
Certification of Completion, November 1, 2010
Cisco Systems, Certificate of Completion, Introduction to Cisco Networking
Boot Camp, July 17 - 20, 2007
Telecommunications Fundamentals, Course Completion Certificate, June 9,
2008
Global Knowledge - Project Management Training, March, 2004
Learning Tree International Course 367, Hands-On Introduction to TCP/IP,
April, 2003
Strata CIX, Technical Competence on Basic Applications for Strata CIX
Systems, December 2003
INDYME Electronics, INC., Indyme Messaging & Telephony Server, April 2000
TOSHIBA STRATA DK BASICDK Telephone Systems, September 1999
SIEMON CABLING SYSTEM, Siemon Cabling System Designer, April 1998
AT&T Network Cable Systems, AT&T SYSTIMAX STRUCTURED CABLING SYSTEM,
HIGH 5 INSTALLATIONS and ST/SC Connector Training, July 12, 1994
AMP CERTIFYING & TROUBLESHOOTING, LAN Cabling Systems P/N 1-396008-1,
November 23, 1994
Professional Customer Service Skills, Certification of Accomplishment, May
18, 1984
American Television Communication Corporation, National Training Center,
Installer Certification
June 18, 1982
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